Microsoft Copilot Training · Malaysia

Microsoft Copilot Training in Malaysia
Copilot Studio, Agent 365 & Agents

Hands-on Microsoft Copilot training for Malaysian teams — work faster across Word, Excel, Teams & Outlook, then build governed AI agents with Copilot Studio and Agent 365. A 2-day HRD Corp claimable workshop in Kuala Lumpur.

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Inaugural Cohort

Public Training

July 9-10, 2026

Thursday & Friday

Worq TTDI

Early-Bird Seats Open Limited to 20 Pax

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Only public cohort opening at this time.

Corporate Only

Private Training

Custom Dates

Flexible dates based on corporate request

Available On Request 25-35 Pax

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In-house delivery at your office or our venue.

Microsoft Copilot Stack

Three Surfaces, One Platform

Master the complete Microsoft Copilot stack — author, govern, and deploy AI agents across Microsoft 365, Teams, and the web.

Copilot Studio

Low-Code Agent Builder

The authoring surface for custom Copilot agents. Build, test, and publish agents with low-code triggers, AI action nodes, and Model Context Protocol tool connections.

Low-code visual agent authoring

AI action nodes & dynamic routing

MCP server-enabled tool connections

Microsoft 365 Copilot

Enterprise Copilot Chat Surface

The Copilot experience embedded across Word, Excel, PowerPoint, Outlook, Teams, and Copilot Chat. Surface custom agents and connected apps directly where your team already works.

Embedded across Microsoft 365 apps

Connected apps & partner integrations

Agent Store for ready-made integrations

Agent 365

Enterprise Agent Control Plane

The centralised control plane for managing agents across your enterprise. Inventory every agent, set permissions, monitor behaviour, and enforce DLP policies — all from one admin console.

Centralised agent inventory & permissions

DLP policy enforcement & Analytics Viewer role

Agent-to-agent (A2A) communication & Work IQ

Extend with Apps, Workflows & Connectors

The Microsoft Copilot ecosystem ships with hundreds of connectors and partner-built apps so your agents act across the systems your business already runs on.

Apps in Agents

Interactive partner apps embedded directly in Copilot Chat so agents execute actions without context-switching.

Workflows

Intelligent workflows in Copilot Studio that embed agents within deterministic steps. Combine adaptive reasoning with predictable process logic, with admin-controlled DLP enforcement.

MCP Connectors

Model Context Protocol servers and Power Platform connectors that bridge Copilot agents to Dynamics 365, SharePoint, SQL Server, and any internal API — securely and at scale.

Works natively with

Microsoft 365 & Office

Every Copilot agent you build can read, write, and trigger actions across the Microsoft 365 apps your team already uses every day.

Word Excel PowerPoint Outlook Teams SharePoint OneDrive

Real example: a Copilot agent built in this workshop can read a contract in Word, summarise key terms into Excel, draft a follow-up email in Outlook, post the status to a Teams channel, file the document in SharePoint, and present the deal pipeline in PowerPoint — all from a single natural-language prompt.

Before & After Microsoft Copilot

The Productivity Multiplier

Participants report dramatic time savings across daily tasks after mastering the Microsoft Copilot stack.

50%

Daily Time Saved

Automate repetitive tasks that previously consumed half your workday

Productivity Gain

SME owners and C-suites report tripling their output with AI agents

10+

Hours Reclaimed Weekly

Process leaders redirect freed-up hours to strategy and growth

Before Microsoft Copilot

Manually triaging 100+ emails every morning
Hours spent on data entry, form filling, and report compilation
Research tasks taking full days of browsing and note-taking
Repetitive content creation consuming marketing team bandwidth
Process bottlenecks requiring constant human intervention

After Microsoft Copilot

Microsoft 365 Copilot triages inbox, drafts replies, and surfaces priorities in Outlook
Copilot Studio agents process forms, update Dynamics 365, and generate Excel reports
Copilot agents with web search & MCP connectors complete research in minutes, not days
Copilot drafts PowerPoint decks, Word docs, and Teams messages on demand
Intelligent workflows run with Agent 365 governance & human-in-the-loop oversight

Designed for SME owners, C-suite executives, and process leaders who want to reclaim their time and scale operations without scaling headcount.

8 Hands-On Labs

What You'll Build

Each lab deploys a production-ready Copilot agent for a real business function using Copilot Studio, Microsoft 365 Copilot, or Agent 365.

Labs 1-4: Microsoft 365 Copilot — Day-to-Day Productivity Agents

Sales · Outlook

Auto Customer Follow-Up via Outlook

Microsoft 365 Copilot in Outlook drafts personalised follow-ups, tracks replies, and schedules next touchpoints automatically — logging every interaction to a SharePoint list.

OutlookSharePointM365 Copilot

Marketing · Word + PPT

Word Brief → Deck & Channel Copy

From a single Word brief, Microsoft 365 Copilot generates a PowerPoint pitch deck, LinkedIn copy, and Outlook email sequences — ready to publish.

WordPowerPointOutlook

Executive · Outlook + Teams

Calendar & Meeting Orchestrator

Copilot manages your Outlook calendar, prepares pre-reads for upcoming Teams meetings, captures action items, and syncs notes to OneNote.

OutlookTeamsOneNote

HR · Multi-App

Automated Employee Onboarding

A Copilot agent provisions M365 accounts, sends welcome Outlook emails, books a Teams orientation, and tracks completion in a SharePoint list.

Microsoft 365TeamsSharePoint

Labs 5-8: Copilot Studio + Agent 365 — Custom Enterprise Agents

Knowledge Base · SharePoint

SharePoint-RAG Knowledge Agent

Build a Copilot Studio agent that uses RAG over SharePoint document libraries to answer internal Q&A in Teams — grounded in your SOPs, policies, and product docs.

SharePointTeamsCopilot Studio

Finance · Excel

Excel-Native Financial Analysis & Reconciliation

Copilot in Excel performs ledger analysis, reconciles transactions, builds variance commentary, and flags discrepancies for human review — all in your workbook.

ExcelM365 CopilotAgent 365

Analytics · Power Automate

Scheduled Analytics & Auto-Send Reports

A Copilot Studio workflow runs weekly: pulls data into Excel, generates a PowerPoint summary, and sends to stakeholders via Outlook on a Power Automate schedule.

Power AutomateExcelPowerPointOutlook

Customer Service · Dynamics

Ticket Triage & Outlook Reply Bot

A governed Copilot agent classifies Dynamics 365 tickets, looks up answers in the SharePoint knowledge base, drafts an Outlook reply, and escalates urgent cases to Teams.

Dynamics 365SharePointOutlookTeams

The Copilot Stack

Agent Governance Methodology

How to expand Microsoft Copilot automation without losing control.

1. DISCOVER

Map repetitive Microsoft 365 workflows where Copilot can drive measurable lift.

2. ARCHITECT

Map surfaces (Copilot Studio vs Microsoft 365 Copilot vs Agent 365) to specific reasoning requirements.

3. ORCHESTRATE

Deploy Microsoft 365 Copilot agents to handle multi-step autonomous tasks.

4. GOVERN

Enforce DLP policies, Agent 365 inventory, Analytics Viewer roles, and human-in-loop gates.

Module Breakdown

01 Day 1: Copilot Studio Authoring & Agent 365 Governance

Copilot Studio Mastery: Low-code agent authoring — topics, triggers, AI action nodes, generative orchestration, and MCP tool connections.
Microsoft 365 Copilot Mastery: Configuring AI-powered task automation for business workflows, form processing, data extraction, and cross-system orchestration.
Connectors & MCP: Teaching Copilot agents to call Power Platform connectors, Dynamics 365, SharePoint, and any internal API via Model Context Protocol.
Agent 365 Governance: Setting up centralised agent inventory, permissions, Analytics Viewer roles, DLP policies, and usage estimators.
Guardrails & Safety: Output filtering, cost & capacity limits, custom metrics, and human-in-the-loop approval gates for production Copilot agents.

02 Day 2: Intelligent Workflows & Connected App Experiences

Agent-to-Agent Architecture: Building supervisor Copilot agents that delegate to specialist sub-agents using A2A communication and Work IQ.
Intelligent Workflows: Embedding Copilot agents inside deterministic process steps with AI action nodes for dynamic routing and content generation.
Connected App Experiences: Surfacing partner apps directly inside Copilot Chat for seamless action execution.
Custom Metrics & Work IQ: Defining outcome-based measurement, calling the Work IQ API, and surfacing agent ROI to leadership.
Production Deployment: Publishing Copilot agents to Microsoft 365, monitoring with Agent 365 dashboards, scaling via the Agent Store, and managing capacity costs.

Who Should Attend?

Designed for professionals ready to deploy autonomous AI agents in their organisations.

Founders & C-Suite

Executives who want to understand how autonomous agents can transform operations and reduce manual overhead.

Department Heads & Managers

Leaders in ops, marketing, finance, or HR looking to automate repetitive workflows with multi-agent systems.

Technical Leads & Developers

Engineers ready to build, deploy, and govern production-grade Copilot agents using Copilot Studio and Agent 365.

Digital Consultants & Strategists

Advisors who want to add Microsoft Copilot capabilities to their consulting toolkit and Microsoft client deliverables.

Experience the Workshop

High-energy environment where teams actually build Copilot agents, not just listen.

AITraining2U workshop participants collaborating on Microsoft Copilot projects

Automation Experts

Learn from Malaysia's top AI and Automation practitioners.

Chan Wei Khjan

Process Transformation Lead

Former Audit Partner at YYC. Expert in financial process automation and governance. Leads the technical implementation of n8n workflows for finance teams.

Marcus Chia

Agent UX & Workflow Design

Specialist in human-agent interaction and designing autonomous workflows that don't break business logic.

Warren Leow

Founder & Strategy Lead

Founder of AITraining2U. Helps Malaysian enterprises map Microsoft Copilot, Agent 365, and the wider M365 stack to real bottom-line growth — from C-suite buy-in to production rollout.

SBL-KHAS Scheme

HRDC Claimable Training

Upskill your operations team with the latest agentic tools. Fully claimable via HRD Corp for registered Malaysian employers.

Quotation

Receive official agentic course outline.

Grant Submission

Apply via e-TRiS under SBL-KHAS.

Official Provider

AITRAINING2U PLT

Questions & Answers

Automation FAQ

While deep coding isn't required, a basic understanding of logic and workflows is helpful. We focus on low-code tools like Copilot Studio and Microsoft 365 Copilot that allow you to build complex automations using plain English.

A Copilot agent goes beyond chat — it executes actions across Microsoft 365, Dynamics 365, connected apps, and any system reachable through Power Platform connectors or MCP servers. It works like a digital employee with Agent 365 governance keeping it in policy.

Traditional automation tools require rigid scripting and break when interfaces change. Microsoft 365 Copilot uses AI reasoning to understand context, adapt to changes, and handle complex multi-step workflows through natural language instructions. It enables business users to automate sophisticated tasks without writing code.

Absolutely. Day 2 is a Build-A-Thon where you bring your own business challenge. Our experts map Copilot Studio, Agent 365, and connected apps to your specific industry — Finance, HR, Sales, Manufacturing, or Professional Services.

You need a modern laptop (Windows or Mac) with an updated browser. You must have your own Microsoft 365 Copilot license + a Power Platform / Copilot Studio trial or paid plan. We provide sandbox guidance and exercise templates.

Course Fee

Transparent pricing for your Microsoft Copilot journey.

Introductory Offer: Groups of 5 pax & above enjoy 10% off

Self-Funded (non-HRDC)

Kickstart your Microsoft Copilot journey

RM 3,200 +8% SST

10% off for 5 pax & above

2 full days of in-person intensive training
Complete programme materials, tools and templates
Certificate of Completion
3-month post-training WhatsApp group support
Admission to wider AI Learning Community

Participants must have their own Microsoft 365 Copilot license + Copilot Studio trial.

HRDC-Claimable

Upskill with your company's HRDC grant

RM 3,500 +8% SST