{"decision_id": "DEC-telco-2026-04-25-1", "date": "2026-04-25", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-25-2", "date": "2026-04-25", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-25-3", "date": "2026-04-25", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-25-4", "date": "2026-04-25", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-25-5", "date": "2026-04-25", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-26-1", "date": "2026-04-26", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "defer", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-26-2", "date": "2026-04-26", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-26-3", "date": "2026-04-26", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-26-4", "date": "2026-04-26", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-26-5", "date": "2026-04-26", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-27-1", "date": "2026-04-27", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-27-2", "date": "2026-04-27", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-27-3", "date": "2026-04-27", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "defer", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-27-4", "date": "2026-04-27", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-27-5", "date": "2026-04-27", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-28-1", "date": "2026-04-28", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-28-2", "date": "2026-04-28", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-28-3", "date": "2026-04-28", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-28-4", "date": "2026-04-28", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-28-5", "date": "2026-04-28", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-29-1", "date": "2026-04-29", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-29-2", "date": "2026-04-29", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-29-3", "date": "2026-04-29", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-29-4", "date": "2026-04-29", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-29-5", "date": "2026-04-29", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-30-1", "date": "2026-04-30", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-30-2", "date": "2026-04-30", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-30-3", "date": "2026-04-30", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-30-4", "date": "2026-04-30", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-04-30-5", "date": "2026-04-30", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-01-1", "date": "2026-05-01", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-01-2", "date": "2026-05-01", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-01-3", "date": "2026-05-01", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "defer", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-01-4", "date": "2026-05-01", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-01-5", "date": "2026-05-01", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-02-1", "date": "2026-05-02", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-02-2", "date": "2026-05-02", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-02-3", "date": "2026-05-02", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-02-4", "date": "2026-05-02", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-02-5", "date": "2026-05-02", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-03-1", "date": "2026-05-03", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "defer", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-03-2", "date": "2026-05-03", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-03-3", "date": "2026-05-03", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-03-4", "date": "2026-05-03", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-03-5", "date": "2026-05-03", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-04-1", "date": "2026-05-04", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-04-2", "date": "2026-05-04", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-04-3", "date": "2026-05-04", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "defer", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-04-4", "date": "2026-05-04", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-04-5", "date": "2026-05-04", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-05-1", "date": "2026-05-05", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "defer", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-05-2", "date": "2026-05-05", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-05-3", "date": "2026-05-05", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-05-4", "date": "2026-05-05", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-05-5", "date": "2026-05-05", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-06-1", "date": "2026-05-06", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-06-2", "date": "2026-05-06", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-06-3", "date": "2026-05-06", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-06-4", "date": "2026-05-06", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-06-5", "date": "2026-05-06", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-07-1", "date": "2026-05-07", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-07-2", "date": "2026-05-07", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-07-3", "date": "2026-05-07", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-07-4", "date": "2026-05-07", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-07-5", "date": "2026-05-07", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-08-1", "date": "2026-05-08", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-08-2", "date": "2026-05-08", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-08-3", "date": "2026-05-08", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-08-4", "date": "2026-05-08", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-08-5", "date": "2026-05-08", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-09-1", "date": "2026-05-09", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-09-2", "date": "2026-05-09", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-09-3", "date": "2026-05-09", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-09-4", "date": "2026-05-09", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-09-5", "date": "2026-05-09", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-10-1", "date": "2026-05-10", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "defer", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-10-2", "date": "2026-05-10", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-10-3", "date": "2026-05-10", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-10-4", "date": "2026-05-10", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-10-5", "date": "2026-05-10", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-11-1", "date": "2026-05-11", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-11-2", "date": "2026-05-11", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-11-3", "date": "2026-05-11", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-11-4", "date": "2026-05-11", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-11-5", "date": "2026-05-11", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-12-1", "date": "2026-05-12", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-12-2", "date": "2026-05-12", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-12-3", "date": "2026-05-12", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-12-4", "date": "2026-05-12", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-12-5", "date": "2026-05-12", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-13-1", "date": "2026-05-13", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-13-2", "date": "2026-05-13", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-13-3", "date": "2026-05-13", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-13-4", "date": "2026-05-13", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-13-5", "date": "2026-05-13", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-14-1", "date": "2026-05-14", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-14-2", "date": "2026-05-14", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-14-3", "date": "2026-05-14", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-14-4", "date": "2026-05-14", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-14-5", "date": "2026-05-14", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-15-1", "date": "2026-05-15", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "defer", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-15-2", "date": "2026-05-15", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-15-3", "date": "2026-05-15", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-15-4", "date": "2026-05-15", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "escalate", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-15-5", "date": "2026-05-15", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-16-1", "date": "2026-05-16", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "defer", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-16-2", "date": "2026-05-16", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-16-3", "date": "2026-05-16", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-16-4", "date": "2026-05-16", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-16-5", "date": "2026-05-16", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-17-1", "date": "2026-05-17", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-17-2", "date": "2026-05-17", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-17-3", "date": "2026-05-17", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-17-4", "date": "2026-05-17", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-17-5", "date": "2026-05-17", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-18-1", "date": "2026-05-18", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "approve", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-18-2", "date": "2026-05-18", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-18-3", "date": "2026-05-18", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "defer", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-18-4", "date": "2026-05-18", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-18-5", "date": "2026-05-18", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-19-1", "date": "2026-05-19", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-19-2", "date": "2026-05-19", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-19-3", "date": "2026-05-19", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-19-4", "date": "2026-05-19", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-19-5", "date": "2026-05-19", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-20-1", "date": "2026-05-20", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-20-2", "date": "2026-05-20", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "defer", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-20-3", "date": "2026-05-20", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-20-4", "date": "2026-05-20", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "approve", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-20-5", "date": "2026-05-20", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-21-1", "date": "2026-05-21", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subs", "agents_involved": ["CDPA", "CSFA"], "rm_impact": "+RM 4.1M", "recommended_action": "escalate", "why": "Auto-generated from CDPA, CSFA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-21-2", "date": "2026-05-21", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1", "agents_involved": ["NCPA"], "rm_impact": "+RM 2.3M", "recommended_action": "approve", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-21-3", "date": "2026-05-21", "priority": "P0", "decision": "Decommission 24 northern Perak towers, RAN-share", "agents_involved": ["CPPA", "NCPA"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "escalate", "why": "Auto-generated from CPPA, NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-21-4", "date": "2026-05-21", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers", "agents_involved": ["NOPA"], "rm_impact": "+RM 740k", "recommended_action": "defer", "why": "Auto-generated from NOPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-21-5", "date": "2026-05-21", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm with MCMC", "agents_involved": ["NCPA"], "rm_impact": "-RM 12M capex deferred", "recommended_action": "escalate", "why": "Auto-generated from NCPA agents based on the prior 24-hour signal window."}
{"decision_id": "DEC-telco-2026-05-22-1", "date": "2026-05-22", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subscribers", "agents_involved": ["Pricing Agent", "Channel Agent"], "rm_impact": "+RM 3.1M ARPU + retention", "recommended_action": "defer", "why": "Pricing Agent flags Q5 churn-risk decile spike to 13.7% driven by U-Mobile Concert-Pack launch; Channel Agent confirms KL dealer port-out velocity +14% WoW. Joint recommendation: deploy retention offer via MyXX app (60%) + dealer (40%) within 24h to pre-empt F1-weekend churn wave.", "justifications": [{"agent": "Pricing Agent", "headline": "Q5 churn-risk decile at 13.7% in Klang Valley postpaid — competitor Concert-Pack pressure", "commentary": "Q5 churn-risk model flags 137k Klang Valley postpaid subs with cancellation probability >0.55 over next 30 days, up from 98k 7 days ago. U-Mobile Concert-Pack launch rumored for late-May but not confirmed; port-out rate +14% WoW (within normal variance). Recommend holding retention offer; deploy only if competitor launches or port-out exceeds +20% WoW threshold. Estimated +RM 3.1M if deployed now but cannibalisation risk on existing high-ARPU base.", "evidence": ["Q5 churn-risk decile (CV postpaid): 9.8% → 13.7% over 7 days (model v3.2, recall 0.81)", "U-Mobile RM 39 Concert-Pack: 50GB + Spotify + RM 20 concert credit, launched/rumoured May-21", "Port-out rate Klang Valley postpaid: +14% WoW, peak at Mid Valley dealer cluster", "MyXX app retention A/B test: 31% acceptance @ RM 15 credit + 6GB hotspot (n=18.4k)", "Estimated retention impact: ARPU lift +RM 3.1M, 41bps 90-day churn reduction (90% CI)"], "actions": ["Trigger MyXX app push to 184k Q5 subscribers within 24h, RM 15 credit + 6GB hotspot + Spotify 3-mo", "Lock in retention pricing for 60 days; flag MCMC tariff hearing (May-29) for transparent filing", "Monitor port-out daily; auto-extend offer to Q4 decile if churn does not drop below 0.9% by day 14"], "risk": "Cannibalisation probability ~22%: existing Concert-Pack subs may downgrade to retention SKU, lowering blended ARPU by RM 1.8 over 90 days. Regulatory risk low (offer within MCMC tariff envelope, KPDN promotional transparency rules satisfied via T&Cs). Model false-positive rate ~14% — RM 0.6M offer cost to subs unlikely to churn. Net expected value RM 4.1M still positive with 86% confidence.", "confidence": 0.84, "signals": ["Q5 churn-risk decile (Klang Valley postpaid)", "Port-out rate WoW", "Competitor SKU intelligence (U-Mobile Concert-Pack)", "MyXX app offer acceptance rate", "Dealer-channel customer query mentions"]}, {"agent": "Channel Agent", "headline": "KL dealer port-out velocity +14% WoW — digital offer 18x cheaper to serve", "commentary": "Dealer-channel port-out velocity at top-10 KL malls is +14% WoW (normal). Field sales report sporadic customer queries on competitor concert bundles, no clear pattern yet. MyXX app A/B test in progress (n=4,800 so far) — too early for statistically significant read.", "evidence": ["Dealer port-out velocity (top-10 KL malls): +14% WoW", "Dealer customer-mention rate for competitor bundles: 21 of 240 KL dealers", "MyXX app channel cost-to-serve: RM 2.10 per retention offer vs RM 38 in-store", "App A/B test panel: n=4.8k, acceptance rate —", "Dealer commission impact: -RM 0.18M if 60% of retention flows digital (acceptable per dealer council Q1 agreement)"], "actions": ["Route 60% of retention offers via MyXX app push; 40% via dealer for high-touch / Q5 hold-out segment", "Brief KL dealer council May-26 on retention SKU and commission structure (avoid channel friction)", "Stand up dealer dashboard with daily Q5 retention scorecard"], "risk": "Dealer-channel friction risk medium: 18% of KL dealers historically protest digital-led retention. Mitigation via 40% dealer carve-out + commission protection. Channel mix execution risk ~15%: app push deliverability ~94%, with iOS notification opt-in at 71% the addressable digital base is ~133k of 184k Q5 subs. Remainder flows to dealer (covered by carve-out).", "confidence": 0.81, "signals": ["Dealer port-out velocity (KL malls)", "Dealer customer-mention rate (competitor bundles)", "MyXX app push deliverability rate", "Channel cost-to-serve (app vs dealer)", "Dealer commission impact tracker"]}], "signal_trend": {"name": "Q5 churn-risk decile (Klang Valley postpaid, %)", "dates": ["2026-05-16", "2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22"], "values": [9.8, 10.6, 11.1, 11.8, 12.4, 13.1, 13.7], "threshold": 12.0, "annotation": "Q5 churn-risk decile elevated but stable — competitor Concert-Pack rumored, not launched."}}
{"decision_id": "DEC-telco-2026-05-22-2", "date": "2026-05-22", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1 weekend", "agents_involved": ["Capacity Agent", "NetOps Agent"], "rm_impact": "+RM 2.3M avoided drop-call churn", "recommended_action": "defer", "why": "Capacity Agent flags Bukit Bintang drop-call rate at 1.6% (MCMC SLA 2.0%) with F1 weekend traffic +220% imminent; NetOps Agent confirms spectrum-saturation signature (not radio fault) and crew capacity available. Joint recommendation: deploy 14 small-cell mmWave units (on-hand inventory) within 4-day install window.", "justifications": [{"agent": "Capacity Agent", "headline": "Bukit Bintang drop-call rate at 1.6%, MCMC SLA 2.0% — F1 weekend traffic +220% imminent", "commentary": "Drop-call rate at 14 TWR-BB Bukit Bintang cells now 1.6%, climbing but below MCMC SLA (2.0%). F1 weekend 9 days away; small-cell install lead-time 4 days. Decision can wait 24-48h for clearer trajectory: if rate exceeds 1.8% in next 48h, deploy; if it plateaus (recent night-time concerts ending), defer to RM 2.5M post-F1 normal-traffic plan. Cost of waiting 48h: RM 0.4M expected value, manageable.", "evidence": ["Drop-call rate (14 TWR-BB Bukit Bintang cells): 0.8% → 1.6% in 14 days", "MCMC SLA breach threshold: 2.0% rolling 7-day average", "F1 weekend traffic forecast: +220% vs baseline (2024 telemetry-anchored)", "Small-cell mmWave inventory: 14× Huawei AAU-5645 on hand (RM 4.2M capex already committed Q4-25)", "Capacity uplift: +380 Gbps aggregate; -38% macro PRB utilisation during F1 peak"], "actions": ["Deploy 14 small-cells across permitted dealer-rooftop sites by F1-3 day cutover", "File MCMC SLA compliance notice with proactive remediation plan within 48h", "Pre-position 2 spare units at Lot 10 ops hub for hot-swap during F1 weekend"], "risk": "Install execution risk ~12%: 1-2 sites may face dealer-rooftop access friction (mitigated by 2 spare units). Spectrum interference probability ~8% with neighbouring U-Mobile small-cells in same band; coordination call scheduled. If deferred to post-F1, expected loss RM 2.3M (LTV of 9.4k churning subs) + RM 1.2M MCMC fine = RM 3.5M downside vs RM 4.2M capex (already sunk).", "confidence": 0.85, "signals": ["Drop-call rate (Bukit Bintang cluster)", "PRB utilisation peak hour", "F1 weekend traffic forecast variance", "MCMC SLA compliance status", "Small-cell inventory + install crew availability"]}, {"agent": "NetOps Agent", "headline": "Spectrum-saturation signature confirmed at Bukit Bintang — radio infrastructure healthy", "commentary": "NetOps telemetry: 7 of 14 macro-cells at 84-90% PRB utilisation peak. Spectrum tightening but no hard saturation yet. Recommend re-decision Thursday with 48h of additional traffic data; install slot for small-cells reserved Friday-Tuesday as contingency.", "evidence": ["Macro-cell PRB utilisation peak: 7 of 14 cells at 84-96%", "Saturation signature: PRB high, BLER stable <0.8%, CQI degrading from 11 → 8", "Sister-cell load (KLCC, Pavilion macro): 78-84% — geographic isolation confirmed", "Install crew capacity: 3 crews × 14 sites = 5-day burn", "Hot-swap spare unit at Lot 10 ops hub: 2 units (Huawei AAU-5645)"], "actions": ["Coordinate spectrum interference check with U-Mobile NetOps within 24h", "Deploy small-cells per Capacity Agent plan; NetOps to validate KPIs post-install (4h soak)", "Open NetOps war-room May-29 to F1+1 for real-time SLA monitoring"], "risk": "Probability of radio fault masquerading as capacity issue ~6% — ruled out via BLER + CQI signature. Post-install KPI stability risk ~10% (small-cell handover tuning typically takes 48h to settle); F1 weekend timing means tuning happens under load. Mitigation: deploy 4 days ahead of F1 to give 96h soak window.", "confidence": 0.82, "signals": ["PRB utilisation peak hour (cluster)", "BLER + CQI signature (saturation vs fault discriminator)", "Install crew utilisation", "Spare unit inventory at ops hub", "Sister-cell load (geographic isolation)"]}], "signal_trend": {"name": "Drop-call rate (14 TWR-BB Bukit Bintang cells, %)", "dates": ["2026-05-16", "2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22"], "values": [0.8, 0.9, 1.0, 1.1, 1.3, 1.5, 1.6], "threshold": 2.0, "annotation": "Drop-call rate climbing — MCMC SLA 2.0%, F1 weekend 9 days out. Decision can wait 1-2 days for clearer trajectory."}}
{"decision_id": "DEC-telco-2026-05-22-3", "date": "2026-05-22", "priority": "P0", "decision": "Decommission 24 underperforming northern Perak towers via RAN-share with Cellcom", "agents_involved": ["Cluster Agent", "Capacity Agent"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "defer", "why": "Cluster Agent scores 24 Perak rural towers at 9.5% avg PRB utilisation (decile 1, RM 11.2M annual cost); Capacity Agent confirms no SLA/USO blocker and RAN-share with Cellcom resolves 98.3% of cell-edge subscriber events. Joint recommendation: defer pending MOU close.", "justifications": [{"agent": "Cluster Agent", "headline": "24 Perak rural towers at 9.5% utilisation — RM 9.6M annualised savings via RAN-share decom", "commentary": "Cluster Agent: 24 northern Perak towers at average 9.5% PRB utilisation, decile 1. Annual cost RM 11.2M. RAN-share MOU with Cellcom in final-week negotiation — Cellcom legal counsel raising indemnity language on diesel-genset environmental liabilities (their concern, our liability). Recommend defer pending MOU close (target May-15) and UAT plan finalisation.", "evidence": ["24-tower cluster (Gerik/Lenggong/Pengkalan Hulu): 9.5% avg PRB utilisation (decile 1 of portfolio)", "Annual operating cost: RM 11.2M (diesel RM 6.8M, rental RM 2.4M, BTS RM 2.0M)", "Cellcom RAN-share MOU: in final negotiation; inter-operator rate RM 0.018/MB", "Cell-edge subscriber impact: 98.3% resolved via Cellcom roaming (modelled, 240 disaster scenarios)", "Spectrum re-farm latent value: 700MHz reallocated to Kedah corridor = +RM 2.1M"], "actions": ["Drive MOU to signature by May-15; align UAT plan with Cellcom NetOps", "Brief 12.3k affected Gerik-area subs via SMS+app, 30-day advance notice", "Lock 700MHz spectrum re-farm assignment to Kedah corridor in MCMC filing"], "risk": "Subscriber-experience risk medium: cell-edge handover to Cellcom may produce 8-15s outage for sub-2% of voice calls during first 30 days. PR risk in Perak state: rural-coverage criticism probability ~24%, mitigated by joint MCMC + Cellcom press statement and 90-day notice. Diesel-genset environmental remediation liability ~RM 0.4M (Cellcom indemnity clause in MOU); MCMC USO compliance maintained via combined-operator footprint.", "confidence": 0.78, "signals": ["Cluster decile utilisation (Perak rural)", "RAN-share MOU stage", "Roaming UAT pass-rate", "Cell-edge subscriber impact (modelled)", "Spectrum re-farm value (700MHz Kedah)"]}, {"agent": "Capacity Agent", "headline": "No SLA / USO blocker; 700MHz re-farm to Kedah unlocks +RM 2.1M latent value", "commentary": "Capacity Agent: no near-term blocker. Confirm 700MHz re-farm allocation reserved for Kedah corridor post-decommission. Suggest parallel-track UAT preparation so cutover can proceed within 14 days of MOU signature.", "evidence": ["Disaster-scenario modelling (240 scenarios): no SLA degradation post-decom with Cellcom roaming", "MCMC USO for Perak met via combined operator footprint", "700MHz allocation reserved for Kedah corridor (latent value RM 2.1M)", "Roaming UAT pass-rate: — (target >94%)", "Site-by-site coverage map reviewed; no critical highway / emergency-service blackspot created"], "actions": ["Confirm 700MHz re-farm allocation pre-MOU signature", "Stand up Perak NetOps war-room for cutover D-7 to D+30", "Coordinate with MCMC on spectrum reassignment filing"], "risk": "Roaming inter-operator handover failure probability ~6%, mitigated by 94% UAT gate. Spectrum reassignment delay risk ~18% (MCMC processing 60-90 days); does not block decom but defers RM 2.1M Kedah uplift. Disaster-recovery resilience risk: if Cellcom outage occurs simultaneously, ~12.3k Gerik subs lose service — joint operator BCM plan mitigates.", "confidence": 0.8, "signals": ["Disaster-scenario SLA stress test", "USO compliance check (combined footprint)", "700MHz spectrum filing status", "Roaming UAT pass-rate", "Coverage-map blackspot check"]}], "signal_trend": {"name": "24-tower Perak cluster avg PRB utilisation (%)", "dates": ["2026-05-16", "2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22"], "values": [15.1, 13.8, 12.7, 11.6, 10.8, 10.2, 9.5], "threshold": 18.0, "annotation": "Tower utilisation declining; RAN-share MOU in final negotiation."}}
{"decision_id": "DEC-telco-2026-05-22-4", "date": "2026-05-22", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers (Pahang/Terengganu interior)", "agents_involved": ["NetOps Agent"], "rm_impact": "+RM 740k avoided downtime", "recommended_action": "defer", "why": "NetOps Agent flags injector wear-cycle index at 66% across 18-tower diesel-genset fleet, with failure window opening 21-35 days out. Predictive maintenance at RM 162k avoids RM 740k expected unplanned-failure cost. Recommendation: defer (early signal, re-review in 7d).", "justifications": [{"agent": "NetOps Agent", "headline": "18-tower diesel-genset fleet at 66% injector wear — RM 740k avoided downtime if pre-empted", "commentary": "NetOps fleet-health model: 18 diesel-genset towers at 66% injector wear-cycle index. Threshold for intervention is 75%; current trajectory hits threshold ~June 5. No immediate action required; flag for ops board re-review in 7 days when wear index ~70% (clearer trajectory + crew schedule conflict resolution post-F1 weekend).", "evidence": ["Injector wear-cycle index (Cummins QSK19, 18 towers): 66% of replacement threshold", "Failure window: 21-35 days based on OEM curve + telemetry calibration", "Historical unplanned-failure cost: RM 38k emergency callout + RM 5.2k SLA fine per tower", "Predictive maintenance cost: RM 162k parts+labour over 12 days", "Avoided cost: RM 740k (downtime LTV + SLA fines + emergency mobilisation)"], "actions": ["Re-review in 7 days; defer ops board decision", "Pre-stage injector parts at Kuantan + Kuala Terengganu ops hubs (4-day lead-time)", "Refresh fleet-health model post-intervention to recalibrate wear-curve"], "risk": "Maintenance-induced outage probability ~8% per site (90-min controlled outage during swap); mitigated by 02:00-05:00 maintenance window and per-tower notification. Parts availability risk ~6% (single-source Cummins Malaysia, 4-day lead-time confirmed). Crew availability conflict with F1 weekend small-cell installs (probability ~22%) is the main scheduling risk — sequencing post-F1 (June start) resolves.", "confidence": 0.79, "signals": ["Injector wear-cycle index (Cummins QSK19 fleet)", "Unplanned-failure historical cost-per-tower", "Parts lead-time (Cummins Malaysia)", "Crew availability vs F1 weekend conflict", "Maintenance-window outage minutes per tower"]}], "signal_trend": {"name": "Diesel-injector wear index (18-tower fleet, % of replacement threshold)", "dates": ["2026-05-16", "2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22"], "values": [36, 42, 48, 53, 58, 62, 66], "threshold": 75, "annotation": "Diesel-injector wear climbing on expected curve — early signal, no immediate intervention required."}}
{"decision_id": "DEC-telco-2026-05-22-5", "date": "2026-05-22", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm dispute with MCMC (Cellcom counter-filing)", "agents_involved": ["Capacity Agent", "Cluster Agent"], "rm_impact": "-RM 10.2M deferred capex risk", "recommended_action": "escalate", "why": "Capacity Agent flags MCMC hearing May-29 (T-7) with RM 10.2M FY2026 Kedah 5G capex at risk; Cluster Agent recommends decoupling Perak decom (D3) from re-farm to protect that RM 9.6M annualised value. Joint escalation to CEO + Group Legal for ministerial-level engagement.", "justifications": [{"agent": "Capacity Agent", "headline": "700MHz re-farm dispute with MCMC — RM 10.2M FY2026 capex at risk, hearing May-29", "commentary": "MCMC 700MHz re-farm filing submitted May-12. Cellcom has signalled overlapping economic interest but no formal counter-filing lodged. MCMC hearing scheduled May-29. Escalate to CEO + Group Legal early — RM 10.2M FY2026 capex sensitivity, dependency on Perak decom timing.", "evidence": ["Deferred FY2026 capex exposure: RM 10.2M (Kedah/Pulau Pinang 5G DNB densification)", "MCMC commission hearing: May-29 (T-7 days)", "Disputed clause: 2023 spectrum-auction clause 4.7(c) — adjacent-block economic-interest carve-out", "Cellcom counter-filing status: signalled, not lodged", "5G subscriber-acquisition runway impact if 60+ day deferral: -41k subs (forecast)"], "actions": ["Escalate to CEO + Group Legal within 24h for ministerial-level engagement strategy", "Prepare clause 4.7(c) interpretation memo and DNB-rollout intent linkage brief by May-26", "Schedule pre-hearing technical briefing with MCMC spectrum division May-27"], "risk": "MCMC ruling-deferral probability ~38% (given disputed interpretation); RM 12M capex slips to FY2026 H2. Adverse ruling probability ~14% — would require alternative spectrum strategy (2.6GHz fallback at +RM 4.8M capex differential). Inter-operator escalation risk: public dispute reputational impact moderate; mitigated by industry-pact framing (DNB national 5G mission).", "confidence": 0.81, "signals": ["MCMC hearing schedule + days-to-hearing", "Cellcom counter-filing status", "Disputed clause interpretation (legal)", "5G DNB rollout commitment vs deferred capex", "Alternative spectrum fallback (2.6GHz capex delta)"]}, {"agent": "Cluster Agent", "headline": "Decouple Perak decom (D3) from 700MHz re-farm — decom merits stand on rural-savings", "commentary": "Cluster Agent: prepare contingency where 700MHz re-farm slips 90 days post-decom — RM 0.51M opportunity cost manageable. Pre-brief CEO + Group Legal on clause 4.7(c) and DNB-rollout intent linkage.", "evidence": ["Perak decom savings RM 9.6M annualised independent of re-farm timing", "Dormant-spectrum opportunity cost if re-farm slips: RM 0.17M/month", "Group Legal clause-interpretation memo: drafting in progress, target May-26", "CEO pre-brief slot: May-27 09:00 (held)", "Industry-pact framing precedent: 2024 DNB joint spectrum-pool agreement"], "actions": ["Brief CEO + Group Legal on decoupled strategy May-26", "Prepare contingency for 90-day re-farm slip with quantified opportunity-cost trajectory", "Coordinate with peer telcos on industry-pact framing for MCMC submission"], "risk": "Reputational risk in public dispute with peer operator ~22%; mitigated by industry-pact framing. Internal misalignment risk on decoupling strategy ~12% — CEO brief mitigates. MCMC procedural risk: hearing-day surprise filing by Cellcom ~16% probability — Group Legal to monitor docket daily.", "confidence": 0.8, "signals": ["Perak decom-readiness (D3 progress)", "Group Legal memo readiness", "CEO + ministerial engagement schedule", "Industry-pact framing alignment with peer telcos", "MCMC docket daily watch"]}], "signal_trend": {"name": "Deferred 700MHz re-farm capex exposure (RM M, FY2026)", "dates": ["2026-05-16", "2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22"], "values": [3.8, 5.2, 6.6, 8.0, 9.0, 9.6, 10.2], "threshold": 6.0, "annotation": "MCMC re-farm filing in process; Cellcom indicated overlapping interest but no formal counter-filing yet."}}
{"decision_id": "DEC-telco-2026-05-23-1", "date": "2026-05-23", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subscribers", "agents_involved": ["Pricing Agent", "Channel Agent"], "rm_impact": "+RM 3.6M ARPU + retention", "recommended_action": "approve", "why": "Pricing Agent flags Q5 churn-risk decile spike to 15.9% driven by U-Mobile Concert-Pack launch; Channel Agent confirms KL dealer port-out velocity +34% WoW. Joint recommendation: deploy retention offer via MyXX app (60%) + dealer (40%) within 24h to pre-empt F1-weekend churn wave.", "justifications": [{"agent": "Pricing Agent", "headline": "Q5 churn-risk decile at 15.9% in Klang Valley postpaid — competitor Concert-Pack pressure", "commentary": "Q5 churn-risk model flags 159k Klang Valley postpaid subs with cancellation probability >0.58 over next 30 days, up from 104k 7 days ago. U-Mobile Concert-Pack pricing intelligence confirms RM 39 SKU launching May-21; our port-out rate has risen 24% WoW. Recommend pre-emptive retention offer: +6GB hotspot + Spotify 3-mo, deployed via MyXX app. Estimated +RM 3.6M ARPU + 35bps churn reduction.", "evidence": ["Q5 churn-risk decile (CV postpaid): 10.4% → 15.9% over 7 days (model v3.2, recall 0.81)", "U-Mobile RM 39 Concert-Pack: 50GB + Spotify + RM 20 concert credit, launched/rumoured May-21", "Port-out rate Klang Valley postpaid: +24% WoW, peak at Mid Valley dealer cluster", "MyXX app retention A/B test: 31% acceptance @ RM 15 credit + 6GB hotspot (n=18.4k)", "Estimated retention impact: ARPU lift +RM 3.6M, 41bps 90-day churn reduction (90% CI)"], "actions": ["Trigger MyXX app push to 184k Q5 subscribers within 24h, RM 15 credit + 6GB hotspot + Spotify 3-mo", "Lock in retention pricing for 60 days; flag MCMC tariff hearing (May-29) for transparent filing", "Monitor port-out daily; auto-extend offer to Q4 decile if churn does not drop below 0.9% by day 14"], "risk": "Cannibalisation probability ~22%: existing Concert-Pack subs may downgrade to retention SKU, lowering blended ARPU by RM 1.8 over 90 days. Regulatory risk low (offer within MCMC tariff envelope, KPDN promotional transparency rules satisfied via T&Cs). Model false-positive rate ~14% — RM 0.6M offer cost to subs unlikely to churn. Net expected value RM 4.1M still positive with 86% confidence.", "confidence": 0.88, "signals": ["Q5 churn-risk decile (Klang Valley postpaid)", "Port-out rate WoW", "Competitor SKU intelligence (U-Mobile Concert-Pack)", "MyXX app offer acceptance rate", "Dealer-channel customer query mentions"]}, {"agent": "Channel Agent", "headline": "KL dealer port-out velocity +34% WoW — digital offer 18x cheaper to serve", "commentary": "Dealer-channel port-out velocity at top-10 KL malls is +34% WoW; 51 of 240 KL dealers report customer mentions of competitor concert bundles. MyXX app A/B test (n=12,200) shows 28% offer acceptance at this price-point. Recommend launching offer 48h ahead of competitor to capture first-mover retention.", "evidence": ["Dealer port-out velocity (top-10 KL malls): +34% WoW", "Dealer customer-mention rate for competitor bundles: 51 of 240 KL dealers", "MyXX app channel cost-to-serve: RM 2.10 per retention offer vs RM 38 in-store", "App A/B test panel: n=12.2k, acceptance rate 28%", "Dealer commission impact: -RM 0.18M if 60% of retention flows digital (acceptable per dealer council Q1 agreement)"], "actions": ["Route 60% of retention offers via MyXX app push; 40% via dealer for high-touch / Q5 hold-out segment", "Brief KL dealer council May-26 on retention SKU and commission structure (avoid channel friction)", "Stand up dealer dashboard with daily Q5 retention scorecard"], "risk": "Dealer-channel friction risk medium: 18% of KL dealers historically protest digital-led retention. Mitigation via 40% dealer carve-out + commission protection. Channel mix execution risk ~15%: app push deliverability ~94%, with iOS notification opt-in at 71% the addressable digital base is ~133k of 184k Q5 subs. Remainder flows to dealer (covered by carve-out).", "confidence": 0.85, "signals": ["Dealer port-out velocity (KL malls)", "Dealer customer-mention rate (competitor bundles)", "MyXX app push deliverability rate", "Channel cost-to-serve (app vs dealer)", "Dealer commission impact tracker"]}], "signal_trend": {"name": "Q5 churn-risk decile (Klang Valley postpaid, %)", "dates": ["2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23"], "values": [10.4, 11.7, 12.6, 13.4, 14.5, 15.2, 15.9], "threshold": 12.0, "annotation": "Q5 churn-risk decile climbing — U-Mobile Concert-Pack signal building, F1 weekend 8 days away."}}
{"decision_id": "DEC-telco-2026-05-23-2", "date": "2026-05-23", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1 weekend", "agents_involved": ["Capacity Agent", "NetOps Agent"], "rm_impact": "+RM 2.3M avoided drop-call churn", "recommended_action": "approve", "why": "Capacity Agent flags Bukit Bintang drop-call rate at 1.9% (MCMC SLA 2.0%) with F1 weekend traffic +220% imminent; NetOps Agent confirms spectrum-saturation signature (not radio fault) and crew capacity available. Joint recommendation: deploy 14 small-cell mmWave units (on-hand inventory) within 4-day install window.", "justifications": [{"agent": "Capacity Agent", "headline": "Bukit Bintang drop-call rate at 1.9%, MCMC SLA 2.0% — F1 weekend traffic +220% imminent", "commentary": "Drop-call rate at 14 TWR-BB Bukit Bintang cells now 1.9%, up from 0.8% baseline, projected to breach MCMC SLA (2.0%) within 24-48h on current trajectory. F1 weekend traffic forecast: +220% vs baseline. Without small-cell uplift, expected F1 Sunday drop-call = 3.5%. Recommend deploy 14 small-cell mmWave units now (Huawei AAU-5645, on-hand). Install lead-time 4 days — last clean window before F1 hot-zone freeze.", "evidence": ["Drop-call rate (14 TWR-BB Bukit Bintang cells): 0.8% → 1.9% in 14 days", "MCMC SLA breach threshold: 2.0% rolling 7-day average", "F1 weekend traffic forecast: +220% vs baseline (2024 telemetry-anchored)", "Small-cell mmWave inventory: 14× Huawei AAU-5645 on hand (RM 4.2M capex already committed Q4-25)", "Capacity uplift: +380 Gbps aggregate; -38% macro PRB utilisation during F1 peak"], "actions": ["Deploy 14 small-cells across permitted dealer-rooftop sites by F1-3 day cutover", "File MCMC SLA compliance notice with proactive remediation plan within 48h", "Pre-position 2 spare units at Lot 10 ops hub for hot-swap during F1 weekend"], "risk": "Install execution risk ~12%: 1-2 sites may face dealer-rooftop access friction (mitigated by 2 spare units). Spectrum interference probability ~8% with neighbouring U-Mobile small-cells in same band; coordination call scheduled. If deferred to post-F1, expected loss RM 2.3M (LTV of 9.4k churning subs) + RM 1.2M MCMC fine = RM 3.5M downside vs RM 4.2M capex (already sunk).", "confidence": 0.9, "signals": ["Drop-call rate (Bukit Bintang cluster)", "PRB utilisation peak hour", "F1 weekend traffic forecast variance", "MCMC SLA compliance status", "Small-cell inventory + install crew availability"]}, {"agent": "NetOps Agent", "headline": "Spectrum-saturation signature confirmed at Bukit Bintang — radio infrastructure healthy", "commentary": "NetOps telemetry: 9 of 14 Bukit Bintang macro-cells at 88-93% PRB utilisation peak. Spectrum-saturation signature confirmed (PRB high, BLER stable, CQI degrading). Small-cell offload modelling: -36% macro load during F1 peak. Crew capacity available. Recommend deploy.", "evidence": ["Macro-cell PRB utilisation peak: 9 of 14 cells at 84-96%", "Saturation signature: PRB high, BLER stable <0.8%, CQI degrading from 11 → 8", "Sister-cell load (KLCC, Pavilion macro): 78-84% — geographic isolation confirmed", "Install crew capacity: 3 crews × 14 sites = 5-day burn", "Hot-swap spare unit at Lot 10 ops hub: 2 units (Huawei AAU-5645)"], "actions": ["Coordinate spectrum interference check with U-Mobile NetOps within 24h", "Deploy small-cells per Capacity Agent plan; NetOps to validate KPIs post-install (4h soak)", "Open NetOps war-room May-29 to F1+1 for real-time SLA monitoring"], "risk": "Probability of radio fault masquerading as capacity issue ~6% — ruled out via BLER + CQI signature. Post-install KPI stability risk ~10% (small-cell handover tuning typically takes 48h to settle); F1 weekend timing means tuning happens under load. Mitigation: deploy 4 days ahead of F1 to give 96h soak window.", "confidence": 0.86, "signals": ["PRB utilisation peak hour (cluster)", "BLER + CQI signature (saturation vs fault discriminator)", "Install crew utilisation", "Spare unit inventory at ops hub", "Sister-cell load (geographic isolation)"]}], "signal_trend": {"name": "Drop-call rate (14 TWR-BB Bukit Bintang cells, %)", "dates": ["2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23"], "values": [0.8, 0.9, 1.1, 1.3, 1.5, 1.7, 1.9], "threshold": 2.0, "annotation": "Drop-call rate climbing toward MCMC SLA breach (2.0%); F1 weekend 8 days out, install lead-time 4 days."}}
{"decision_id": "DEC-telco-2026-05-23-3", "date": "2026-05-23", "priority": "P0", "decision": "Decommission 24 underperforming northern Perak towers via RAN-share with Cellcom", "agents_involved": ["Cluster Agent", "Capacity Agent"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "defer", "why": "Cluster Agent scores 24 Perak rural towers at 8.9% avg PRB utilisation (decile 1, RM 11.2M annual cost); Capacity Agent confirms no SLA/USO blocker and RAN-share with Cellcom resolves 98.3% of cell-edge subscriber events. Joint recommendation: defer pending UAT close-out.", "justifications": [{"agent": "Cluster Agent", "headline": "24 Perak rural towers at 8.9% utilisation — RM 9.6M annualised savings via RAN-share decom", "commentary": "Cluster Agent scoring: 24 northern Perak towers at decile 1, average 8.9% PRB utilisation. Annual cost RM 11.2M, ROI -RM 0.4M. RAN-share MOU with Cellcom signed May-15 but operational integration testing not yet complete. Recommend defer 5-7 days: complete Cellcom roaming UAT, validate cell-edge subscriber-impact model, then approve. Risk of rushing: subscriber complaints in Gerik (12.3k subs) if roaming handover fails.", "evidence": ["24-tower cluster (Gerik/Lenggong/Pengkalan Hulu): 8.9% avg PRB utilisation (decile 1 of portfolio)", "Annual operating cost: RM 11.2M (diesel RM 6.8M, rental RM 2.4M, BTS RM 2.0M)", "Cellcom RAN-share MOU: signed May-15, UAT in progress; inter-operator rate RM 0.018/MB", "Cell-edge subscriber impact: 98.3% resolved via Cellcom roaming (modelled, 240 disaster scenarios)", "Spectrum re-farm latent value: 700MHz reallocated to Kedah corridor = +RM 2.1M"], "actions": ["Complete Cellcom roaming UAT (target >94% handover pass); proceed to cutover plan", "Brief 12.3k affected Gerik-area subs via SMS+app, 30-day advance notice", "Lock 700MHz spectrum re-farm assignment to Kedah corridor in MCMC filing"], "risk": "Subscriber-experience risk medium: cell-edge handover to Cellcom may produce 8-15s outage for sub-2% of voice calls during first 30 days. PR risk in Perak state: rural-coverage criticism probability ~24%, mitigated by joint MCMC + Cellcom press statement and 90-day notice. Diesel-genset environmental remediation liability ~RM 0.4M (Cellcom indemnity clause in MOU); MCMC USO compliance maintained via combined-operator footprint.", "confidence": 0.83, "signals": ["Cluster decile utilisation (Perak rural)", "RAN-share MOU stage", "Roaming UAT pass-rate", "Cell-edge subscriber impact (modelled)", "Spectrum re-farm value (700MHz Kedah)"]}, {"agent": "Capacity Agent", "headline": "No SLA / USO blocker; 700MHz re-farm to Kedah unlocks +RM 2.1M latent value", "commentary": "Capacity Agent: no SLA or USO blocker. Spectrum re-farm value RM 2.1M latent. Roaming inter-operator testing currently at 76% pass-rate on automated handover scenarios — target >94% before cutover. Recommend defer pending UAT close-out.", "evidence": ["Disaster-scenario modelling (240 scenarios): no SLA degradation post-decom with Cellcom roaming", "MCMC USO for Perak met via combined operator footprint", "700MHz allocation reserved for Kedah corridor (latent value RM 2.1M)", "Roaming UAT pass-rate: 76% (target >94%)", "Site-by-site coverage map reviewed; no critical highway / emergency-service blackspot created"], "actions": ["Drive UAT to >94% pass-rate before cutover", "Stand up Perak NetOps war-room for cutover D-7 to D+30", "Coordinate with MCMC on spectrum reassignment filing"], "risk": "Roaming inter-operator handover failure probability ~6%, mitigated by 94% UAT gate. Spectrum reassignment delay risk ~18% (MCMC processing 60-90 days); does not block decom but defers RM 2.1M Kedah uplift. Disaster-recovery resilience risk: if Cellcom outage occurs simultaneously, ~12.3k Gerik subs lose service — joint operator BCM plan mitigates.", "confidence": 0.84, "signals": ["Disaster-scenario SLA stress test", "USO compliance check (combined footprint)", "700MHz spectrum filing status", "Roaming UAT pass-rate", "Coverage-map blackspot check"]}], "signal_trend": {"name": "24-tower Perak cluster avg PRB utilisation (%)", "dates": ["2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23"], "values": [14.6, 13.3, 12.1, 11.0, 10.1, 9.5, 8.9], "threshold": 18.0, "annotation": "Tower utilisation continuing decline, RAN-share MOU signed — clearance window narrow."}}
{"decision_id": "DEC-telco-2026-05-23-4", "date": "2026-05-23", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers (Pahang/Terengganu interior)", "agents_involved": ["NetOps Agent"], "rm_impact": "+RM 740k avoided downtime", "recommended_action": "escalate", "why": "NetOps Agent flags injector wear-cycle index at 69% across 18-tower diesel-genset fleet, with failure window opening 21-35 days out. Predictive maintenance at RM 162k avoids RM 740k expected unplanned-failure cost. Recommendation: escalate to ops board for Q2 OPEX + crew scheduling.", "justifications": [{"agent": "NetOps Agent", "headline": "18-tower diesel-genset fleet at 69% injector wear — RM 740k avoided downtime if pre-empted", "commentary": "NetOps fleet-health model: 18 diesel-genset towers at 69% injector wear-cycle index, approaching replacement threshold (target intervention at 75%). Escalating to ops review board because (a) RM 162k unbudgeted Q2 OPEX, (b) crew availability conflict with F1 weekend Bukit Bintang small-cell installs. Recommend ops board green-light by May-26 to slot into June schedule.", "evidence": ["Injector wear-cycle index (Cummins QSK19, 18 towers): 69% of replacement threshold", "Failure window: 21-35 days based on OEM curve + telemetry calibration", "Historical unplanned-failure cost: RM 38k emergency callout + RM 5.2k SLA fine per tower", "Predictive maintenance cost: RM 162k parts+labour over 12 days", "Avoided cost: RM 740k (downtime LTV + SLA fines + emergency mobilisation)"], "actions": ["Escalate to ops board May-26 for Q2 OPEX approval + crew scheduling", "Pre-stage injector parts at Kuantan + Kuala Terengganu ops hubs (4-day lead-time)", "Refresh fleet-health model post-intervention to recalibrate wear-curve"], "risk": "Maintenance-induced outage probability ~8% per site (90-min controlled outage during swap); mitigated by 02:00-05:00 maintenance window and per-tower notification. Parts availability risk ~6% (single-source Cummins Malaysia, 4-day lead-time confirmed). Crew availability conflict with F1 weekend small-cell installs (probability ~22%) is the main scheduling risk — sequencing post-F1 (June start) resolves.", "confidence": 0.83, "signals": ["Injector wear-cycle index (Cummins QSK19 fleet)", "Unplanned-failure historical cost-per-tower", "Parts lead-time (Cummins Malaysia)", "Crew availability vs F1 weekend conflict", "Maintenance-window outage minutes per tower"]}], "signal_trend": {"name": "Diesel-injector wear index (18-tower fleet, % of replacement threshold)", "dates": ["2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23"], "values": [38, 44, 50, 56, 61, 66, 69], "threshold": 75, "annotation": "Diesel-injector wear index climbing toward replacement threshold; window opens late-May."}}
{"decision_id": "DEC-telco-2026-05-23-5", "date": "2026-05-23", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm dispute with MCMC (Cellcom counter-filing)", "agents_involved": ["Capacity Agent", "Cluster Agent"], "rm_impact": "-RM 11.1M deferred capex risk", "recommended_action": "escalate", "why": "Capacity Agent flags MCMC hearing May-29 (T-5) with RM 11.1M FY2026 Kedah 5G capex at risk; Cluster Agent recommends decoupling Perak decom (D3) from re-farm to protect that RM 9.6M annualised value. Joint escalation to CEO + Group Legal for ministerial-level engagement.", "justifications": [{"agent": "Capacity Agent", "headline": "700MHz re-farm dispute with MCMC — RM 11.1M FY2026 capex at risk, hearing May-29", "commentary": "MCMC 700MHz re-farm dispute escalating: Cellcom counter-filing expected within 48h, MCMC hearing May-29. Our filing remains technically sound but legal interpretation of 2023 auction clause 4.7(c) is contested. Without escalation to CEO + Group Legal, RM 11.1M FY2026 capex at risk of deferral.", "evidence": ["Deferred FY2026 capex exposure: RM 11.1M (Kedah/Pulau Pinang 5G DNB densification)", "MCMC commission hearing: May-29 (T-5 days)", "Disputed clause: 2023 spectrum-auction clause 4.7(c) — adjacent-block economic-interest carve-out", "Cellcom counter-filing status: lodged May-22", "5G subscriber-acquisition runway impact if 60+ day deferral: -41k subs (forecast)"], "actions": ["Escalate to CEO + Group Legal within 24h for ministerial-level engagement strategy", "Prepare clause 4.7(c) interpretation memo and DNB-rollout intent linkage brief by May-26", "Schedule pre-hearing technical briefing with MCMC spectrum division May-27"], "risk": "MCMC ruling-deferral probability ~38% (given disputed interpretation); RM 12M capex slips to FY2026 H2. Adverse ruling probability ~14% — would require alternative spectrum strategy (2.6GHz fallback at +RM 4.8M capex differential). Inter-operator escalation risk: public dispute reputational impact moderate; mitigated by industry-pact framing (DNB national 5G mission).", "confidence": 0.84, "signals": ["MCMC hearing schedule + days-to-hearing", "Cellcom counter-filing status", "Disputed clause interpretation (legal)", "5G DNB rollout commitment vs deferred capex", "Alternative spectrum fallback (2.6GHz capex delta)"]}, {"agent": "Cluster Agent", "headline": "Decouple Perak decom (D3) from 700MHz re-farm — decom merits stand on rural-savings", "commentary": "Cluster Agent: maintain decoupling between Perak decom (Decision 3) and 700MHz re-farm — decom proceeds on rural-savings merits even if re-farm slips. Recommend CEO brief packaged with clause-interpretation memo from Group Legal by May-26.", "evidence": ["Perak decom savings RM 9.6M annualised independent of re-farm timing", "Dormant-spectrum opportunity cost if re-farm slips: RM 0.17M/month", "Group Legal clause-interpretation memo: drafting in progress, target May-26", "CEO pre-brief slot: May-27 09:00 (held)", "Industry-pact framing precedent: 2024 DNB joint spectrum-pool agreement"], "actions": ["Brief CEO + Group Legal on decoupled strategy May-26", "Prepare contingency for 90-day re-farm slip with quantified opportunity-cost trajectory", "Coordinate with peer telcos on industry-pact framing for MCMC submission"], "risk": "Reputational risk in public dispute with peer operator ~22%; mitigated by industry-pact framing. Internal misalignment risk on decoupling strategy ~12% — CEO brief mitigates. MCMC procedural risk: hearing-day surprise filing by Cellcom ~16% probability — Group Legal to monitor docket daily.", "confidence": 0.83, "signals": ["Perak decom-readiness (D3 progress)", "Group Legal memo readiness", "CEO + ministerial engagement schedule", "Industry-pact framing alignment with peer telcos", "MCMC docket daily watch"]}], "signal_trend": {"name": "Deferred 700MHz re-farm capex exposure (RM M, FY2026)", "dates": ["2026-05-17", "2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23"], "values": [4.0, 5.5, 7.0, 8.6, 9.8, 10.5, 11.1], "threshold": 6.0, "annotation": "Cellcom counter-filing imminent — MCMC hearing 5 days away. Escalation prep required."}}
{"decision_id": "DEC-telco-2026-05-24-1", "date": "2026-05-24", "priority": "P0", "decision": "Boost Concert-Pack offer to high-churn-risk Klang Valley subscribers", "agents_involved": ["Pricing Agent", "Channel Agent"], "rm_impact": "+RM 4.1M ARPU + retention", "recommended_action": "approve", "why": "Pricing Agent flags Q5 churn-risk decile spike to 18.4% driven by U-Mobile Concert-Pack launch; Channel Agent confirms KL dealer port-out velocity +52% WoW. Joint recommendation: deploy retention offer via MyXX app (60%) + dealer (40%) within 24h to pre-empt F1-weekend churn wave.", "justifications": [{"agent": "Pricing Agent", "headline": "Q5 churn-risk decile at 18.4% in Klang Valley postpaid — competitor Concert-Pack pressure", "commentary": "Q5 churn-risk model now flags 184k Klang Valley postpaid subs with cancellation probability >0.62 over next 30 days, up from 112k a week ago. Competitor U-Mobile launched RM 39 unlimited Concert-Pack on May-21; their port-out rate from us has risen 38% WoW. Recommend triggering retention offer: +6GB hotspot + free Spotify 3-mo + RM 15 Concert credit, deployed via MyXX app push. Estimated +RM 4.1M ARPU lift + 41bps churn reduction over 90 days.", "evidence": ["Q5 churn-risk decile (CV postpaid): 11.2% → 18.4% over 7 days (model v3.2, recall 0.81)", "U-Mobile RM 39 Concert-Pack: 50GB + Spotify + RM 20 concert credit, launched/rumoured May-21", "Port-out rate Klang Valley postpaid: +38% WoW, peak at Mid Valley dealer cluster", "MyXX app retention A/B test: 31% acceptance @ RM 15 credit + 6GB hotspot (n=18.4k)", "Estimated retention impact: ARPU lift +RM 4.1M, 41bps 90-day churn reduction (90% CI)"], "actions": ["Trigger MyXX app push to 184k Q5 subscribers within 24h, RM 15 credit + 6GB hotspot + Spotify 3-mo", "Lock in retention pricing for 60 days; flag MCMC tariff hearing (May-29) for transparent filing", "Monitor port-out daily; auto-extend offer to Q4 decile if churn does not drop below 0.9% by day 14"], "risk": "Cannibalisation probability ~22%: existing Concert-Pack subs may downgrade to retention SKU, lowering blended ARPU by RM 1.8 over 90 days. Regulatory risk low (offer within MCMC tariff envelope, KPDN promotional transparency rules satisfied via T&Cs). Model false-positive rate ~14% — RM 0.6M offer cost to subs unlikely to churn. Net expected value RM 4.1M still positive with 86% confidence.", "confidence": 0.91, "signals": ["Q5 churn-risk decile (Klang Valley postpaid)", "Port-out rate WoW", "Competitor SKU intelligence (U-Mobile Concert-Pack)", "MyXX app offer acceptance rate", "Dealer-channel customer query mentions"]}, {"agent": "Channel Agent", "headline": "KL dealer port-out velocity +52% WoW — digital offer 18x cheaper to serve", "commentary": "Dealer-channel port-out velocity at Mid Valley, Sunway Pyramid, Pavilion KL is +52% WoW; 73 of 240 KL dealers report customers naming U-Mobile Concert-Pack as the trigger. MyXX app retention-offer A/B test (n=18,400) shows 31% acceptance rate at this price-point vs 19% baseline. Channel cost-to-serve via app is RM 2.10 vs RM 38 in-store.", "evidence": ["Dealer port-out velocity (top-10 KL malls): +52% WoW", "Dealer customer-mention rate for competitor bundles: 73 of 240 KL dealers", "MyXX app channel cost-to-serve: RM 2.10 per retention offer vs RM 38 in-store", "App A/B test panel: n=18.4k, acceptance rate 31%", "Dealer commission impact: -RM 0.18M if 60% of retention flows digital (acceptable per dealer council Q1 agreement)"], "actions": ["Route 60% of retention offers via MyXX app push; 40% via dealer for high-touch / Q5 hold-out segment", "Brief KL dealer council May-26 on retention SKU and commission structure (avoid channel friction)", "Stand up dealer dashboard with daily Q5 retention scorecard"], "risk": "Dealer-channel friction risk medium: 18% of KL dealers historically protest digital-led retention. Mitigation via 40% dealer carve-out + commission protection. Channel mix execution risk ~15%: app push deliverability ~94%, with iOS notification opt-in at 71% the addressable digital base is ~133k of 184k Q5 subs. Remainder flows to dealer (covered by carve-out).", "confidence": 0.89, "signals": ["Dealer port-out velocity (KL malls)", "Dealer customer-mention rate (competitor bundles)", "MyXX app push deliverability rate", "Channel cost-to-serve (app vs dealer)", "Dealer commission impact tracker"]}], "signal_trend": {"name": "Q5 churn-risk decile (Klang Valley postpaid, %)", "dates": ["2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23", "2026-05-24"], "values": [11.2, 12.8, 13.7, 14.6, 15.9, 17.1, 18.4], "threshold": 12.0, "annotation": "Q5 churn-risk decile up 7.2pp in 7 days — F1 weekend, competitor U-Mobile RM 39 Concert-Pack now live."}}
{"decision_id": "DEC-telco-2026-05-24-2", "date": "2026-05-24", "priority": "P0", "decision": "Add small-cell capacity at 14 Bukit Bintang sites ahead of F1 weekend", "agents_involved": ["Capacity Agent", "NetOps Agent"], "rm_impact": "+RM 2.3M avoided drop-call churn", "recommended_action": "approve", "why": "Capacity Agent flags Bukit Bintang drop-call rate at 2.3% (MCMC SLA 2.0%) with F1 weekend traffic +220% imminent; NetOps Agent confirms spectrum-saturation signature (not radio fault) and crew capacity available. Joint recommendation: deploy 14 small-cell mmWave units (on-hand inventory) within 4-day install window.", "justifications": [{"agent": "Capacity Agent", "headline": "Bukit Bintang drop-call rate at 2.3%, MCMC SLA 2.0% — F1 weekend traffic +220% imminent", "commentary": "Drop-call rate at 14 TWR-BB Bukit Bintang cells has risen from 0.8% (baseline) to 2.3% in 14 days, now exceeding MCMC SLA breach threshold of 2.0%. Forecast F1 weekend traffic: +220% vs baseline (based on 2024 F1 telemetry uplift of +208%). Without intervention, expected drop-call rate F1 Sunday = 3.8%, triggering MCMC penalty (~RM 1.2M) and ~9.4k port-outs (-RM 2.3M LTV). Recommend deploying 14 small-cell mmWave units (Huawei AAU-5645, on-hand inventory) for +380 Gbps capacity uplift. Install lead-time 4 days via dealer-rooftop sites already permitted. Net RM 2.3M avoided churn + SLA fine.", "evidence": ["Drop-call rate (14 TWR-BB Bukit Bintang cells): 0.8% → 2.3% in 14 days", "MCMC SLA breach threshold: 2.0% rolling 7-day average", "F1 weekend traffic forecast: +220% vs baseline (2024 telemetry-anchored)", "Small-cell mmWave inventory: 14× Huawei AAU-5645 on hand (RM 4.2M capex already committed Q4-25)", "Capacity uplift: +380 Gbps aggregate; -38% macro PRB utilisation during F1 peak"], "actions": ["Deploy 14 small-cells across permitted dealer-rooftop sites by F1-3 day cutover", "File MCMC SLA compliance notice with proactive remediation plan within 48h", "Pre-position 2 spare units at Lot 10 ops hub for hot-swap during F1 weekend"], "risk": "Install execution risk ~12%: 1-2 sites may face dealer-rooftop access friction (mitigated by 2 spare units). Spectrum interference probability ~8% with neighbouring U-Mobile small-cells in same band; coordination call scheduled. If deferred to post-F1, expected loss RM 2.3M (LTV of 9.4k churning subs) + RM 1.2M MCMC fine = RM 3.5M downside vs RM 4.2M capex (already sunk).", "confidence": 0.93, "signals": ["Drop-call rate (Bukit Bintang cluster)", "PRB utilisation peak hour", "F1 weekend traffic forecast variance", "MCMC SLA compliance status", "Small-cell inventory + install crew availability"]}, {"agent": "NetOps Agent", "headline": "Spectrum-saturation signature confirmed at Bukit Bintang — radio infrastructure healthy", "commentary": "NetOps telemetry shows 11 of 14 Bukit Bintang macro-cells are at 92-96% PRB utilisation during 19:00-23:00 peak; spectrum saturation, not radio fault. Sister cells (KLCC, Pavilion) at 78-84% — geographic load isolation confirmed. Small-cell deployment will offload ~38% of macro load during F1 weekend. NetOps team has install capacity (3 crews, 14 sites = 5-day burn). Recommend deploy.", "evidence": ["Macro-cell PRB utilisation peak: 11 of 14 cells at 84-96%", "Saturation signature: PRB high, BLER stable <0.8%, CQI degrading from 11 → 8", "Sister-cell load (KLCC, Pavilion macro): 78-84% — geographic isolation confirmed", "Install crew capacity: 3 crews × 14 sites = 5-day burn", "Hot-swap spare unit at Lot 10 ops hub: 2 units (Huawei AAU-5645)"], "actions": ["Coordinate spectrum interference check with U-Mobile NetOps within 24h", "Deploy small-cells per Capacity Agent plan; NetOps to validate KPIs post-install (4h soak)", "Open NetOps war-room May-29 to F1+1 for real-time SLA monitoring"], "risk": "Probability of radio fault masquerading as capacity issue ~6% — ruled out via BLER + CQI signature. Post-install KPI stability risk ~10% (small-cell handover tuning typically takes 48h to settle); F1 weekend timing means tuning happens under load. Mitigation: deploy 4 days ahead of F1 to give 96h soak window.", "confidence": 0.9, "signals": ["PRB utilisation peak hour (cluster)", "BLER + CQI signature (saturation vs fault discriminator)", "Install crew utilisation", "Spare unit inventory at ops hub", "Sister-cell load (geographic isolation)"]}], "signal_trend": {"name": "Drop-call rate (14 TWR-BB Bukit Bintang cells, %)", "dates": ["2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23", "2026-05-24"], "values": [0.8, 1.0, 1.3, 1.6, 1.9, 2.1, 2.3], "threshold": 2.0, "annotation": "Drop-call rate at 14 Bukit Bintang cells: 0.8% → 2.3% in 14 days; MCMC SLA breach threshold 2.0% — F1 weekend 7 days out."}}
{"decision_id": "DEC-telco-2026-05-24-3", "date": "2026-05-24", "priority": "P0", "decision": "Decommission 24 underperforming northern Perak towers via RAN-share with Cellcom", "agents_involved": ["Cluster Agent", "Capacity Agent"], "rm_impact": "+RM 9.6M annualised", "recommended_action": "approve", "why": "Cluster Agent scores 24 Perak rural towers at 8.2% avg PRB utilisation (decile 1, RM 11.2M annual cost); Capacity Agent confirms no SLA/USO blocker and RAN-share with Cellcom resolves 98.3% of cell-edge subscriber events. Joint recommendation: approve decom + 90-day notice + 700MHz re-farm.", "justifications": [{"agent": "Cluster Agent", "headline": "24 Perak rural towers at 8.2% utilisation — RM 9.6M annualised savings via RAN-share decom", "commentary": "Cluster Agent has scored 24 towers in northern Perak (Gerik, Lenggong, Pengkalan Hulu corridors) at portfolio decile 1 — average traffic 8.2% PRB utilisation, far below 18% economic break-even. Annual operating cost RM 11.2M (diesel-genset OPEX RM 6.8M, site rental RM 2.4M, BTS power+maint RM 2.0M). RAN-share MOU with Cellcom (signed May-15) allows our subs to roam on Cellcom 700MHz at RM 0.018/MB inter-operator rate. Modelled subscriber service impact: -2.1% coverage area (resolved via Cellcom roaming for 98.3% of cell-edge events). Net annualised RM 9.6M (decommission savings RM 11.2M − roaming cost RM 1.6M).", "evidence": ["24-tower cluster (Gerik/Lenggong/Pengkalan Hulu): 8.2% avg PRB utilisation (decile 1 of portfolio)", "Annual operating cost: RM 11.2M (diesel RM 6.8M, rental RM 2.4M, BTS RM 2.0M)", "Cellcom RAN-share MOU: signed May-15, UAT 94% pass; inter-operator rate RM 0.018/MB", "Cell-edge subscriber impact: 98.3% resolved via Cellcom roaming (modelled, 240 disaster scenarios)", "Spectrum re-farm latent value: 700MHz reallocated to Kedah corridor = +RM 2.1M"], "actions": ["Issue 90-day decommission notice; brief MCMC and Perak state PR comms", "Brief 12.3k affected Gerik-area subs via SMS+app, 30-day advance notice", "Lock 700MHz spectrum re-farm assignment to Kedah corridor in MCMC filing"], "risk": "Subscriber-experience risk medium: cell-edge handover to Cellcom may produce 8-15s outage for sub-2% of voice calls during first 30 days. PR risk in Perak state: rural-coverage criticism probability ~24%, mitigated by joint MCMC + Cellcom press statement and 90-day notice. Diesel-genset environmental remediation liability ~RM 0.4M (Cellcom indemnity clause in MOU); MCMC USO compliance maintained via combined-operator footprint.", "confidence": 0.88, "signals": ["Cluster decile utilisation (Perak rural)", "RAN-share MOU stage", "Roaming UAT pass-rate", "Cell-edge subscriber impact (modelled)", "Spectrum re-farm value (700MHz Kedah)"]}, {"agent": "Capacity Agent", "headline": "No SLA / USO blocker; 700MHz re-farm to Kedah unlocks +RM 2.1M latent value", "commentary": "Capacity Agent confirms the 24 towers are not critical for any failover or coverage redundancy: removal modelled across 240 disaster scenarios shows no SLA degradation when Cellcom roaming is active. MCMC universal-service obligation (USO) for Perak met with combined operator footprint. Spectrum re-farm enables 700MHz reuse in higher-traffic Kedah corridor (+RM 2.1M latent value). Recommend approve.", "evidence": ["Disaster-scenario modelling (240 scenarios): no SLA degradation post-decom with Cellcom roaming", "MCMC USO for Perak met via combined operator footprint", "700MHz allocation reserved for Kedah corridor (latent value RM 2.1M)", "Roaming UAT pass-rate: 94% (target >94%)", "Site-by-site coverage map reviewed; no critical highway / emergency-service blackspot created"], "actions": ["Validate post-cutover KPIs in 30-day soak", "Stand up Perak NetOps war-room for cutover D-7 to D+30", "Coordinate with MCMC on spectrum reassignment filing"], "risk": "Roaming inter-operator handover failure probability ~6%, mitigated by 94% UAT gate. Spectrum reassignment delay risk ~18% (MCMC processing 60-90 days); does not block decom but defers RM 2.1M Kedah uplift. Disaster-recovery resilience risk: if Cellcom outage occurs simultaneously, ~12.3k Gerik subs lose service — joint operator BCM plan mitigates.", "confidence": 0.89, "signals": ["Disaster-scenario SLA stress test", "USO compliance check (combined footprint)", "700MHz spectrum filing status", "Roaming UAT pass-rate", "Coverage-map blackspot check"]}], "signal_trend": {"name": "24-tower Perak cluster avg PRB utilisation (%)", "dates": ["2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23", "2026-05-24"], "values": [14.1, 12.8, 11.6, 10.5, 9.7, 8.9, 8.2], "threshold": 18.0, "annotation": "24 Perak rural towers avg utilisation 8.2% — well below 18% economic break-even. RAN-share with Cellcom signed-MOU stage."}}
{"decision_id": "DEC-telco-2026-05-24-4", "date": "2026-05-24", "priority": "P2", "decision": "Predictive maintenance on 18 diesel-genset towers (Pahang/Terengganu interior)", "agents_involved": ["NetOps Agent"], "rm_impact": "+RM 740k avoided downtime", "recommended_action": "approve", "why": "NetOps Agent flags injector wear-cycle index at 73% across 18-tower diesel-genset fleet, with failure window opening 21-35 days out. Predictive maintenance at RM 162k avoids RM 740k expected unplanned-failure cost. Recommendation: approve and schedule May 28-June 9 post-F1.", "justifications": [{"agent": "NetOps Agent", "headline": "18-tower diesel-genset fleet at 73% injector wear — RM 740k avoided downtime if pre-empted", "commentary": "NetOps fleet-health model for 18 remote diesel-genset towers (Pahang/Terengganu interior) shows injector wear-cycle index at 73% of replacement threshold — failure window opening in 21-35 days based on Cummins QSK19 OEM curve. Historical pattern: unplanned injector failure produces 6-14h tower outage + RM 38k emergency callout + ~RM 5.2k per-tower SLA fine. Predictive maintenance window: replace injectors across 18 sites over 12 days, RM 162k parts + labour. Estimated avoided downtime + SLA fines: RM 740k. NPV positive, recommend approve scheduling May 28-June 9.", "evidence": ["Injector wear-cycle index (Cummins QSK19, 18 towers): 73% of replacement threshold", "Failure window: 21-35 days based on OEM curve + telemetry calibration", "Historical unplanned-failure cost: RM 38k emergency callout + RM 5.2k SLA fine per tower", "Predictive maintenance cost: RM 162k parts+labour over 12 days", "Avoided cost: RM 740k (downtime LTV + SLA fines + emergency mobilisation)"], "actions": ["Approve, schedule May 28-June 9 across 18 sites; lock crew rotation", "Pre-stage injector parts at Kuantan + Kuala Terengganu ops hubs (4-day lead-time)", "Refresh fleet-health model post-intervention to recalibrate wear-curve"], "risk": "Maintenance-induced outage probability ~8% per site (90-min controlled outage during swap); mitigated by 02:00-05:00 maintenance window and per-tower notification. Parts availability risk ~6% (single-source Cummins Malaysia, 4-day lead-time confirmed). Crew availability conflict with F1 weekend small-cell installs (probability ~22%) is the main scheduling risk — sequencing post-F1 (June start) resolves.", "confidence": 0.87, "signals": ["Injector wear-cycle index (Cummins QSK19 fleet)", "Unplanned-failure historical cost-per-tower", "Parts lead-time (Cummins Malaysia)", "Crew availability vs F1 weekend conflict", "Maintenance-window outage minutes per tower"]}], "signal_trend": {"name": "Diesel-injector wear index (18-tower fleet, % of replacement threshold)", "dates": ["2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23", "2026-05-24"], "values": [42, 48, 54, 60, 65, 69, 73], "threshold": 75, "annotation": "Diesel-injector wear index 18-tower fleet: 73% of replacement threshold — failure window opening in 21-35 days."}}
{"decision_id": "DEC-telco-2026-05-24-5", "date": "2026-05-24", "priority": "Esc", "decision": "Escalate: 700MHz spectrum re-farm dispute with MCMC (Cellcom counter-filing)", "agents_involved": ["Capacity Agent", "Cluster Agent"], "rm_impact": "-RM 12M deferred capex risk", "recommended_action": "escalate", "why": "Capacity Agent flags MCMC hearing May-29 (T-4) with RM 12M FY2026 Kedah 5G capex at risk; Cluster Agent recommends decoupling Perak decom (D3) from re-farm to protect that RM 9.6M annualised value. Joint escalation to CEO + Group Legal for ministerial-level engagement.", "justifications": [{"agent": "Capacity Agent", "headline": "700MHz re-farm dispute with MCMC — RM 12M FY2026 capex at risk, hearing May-29", "commentary": "MCMC 700MHz spectrum re-farm dispute is at hearing-imminent stage: May-29 commission session, 4 days away. Our filing requests 2×10MHz block re-assignment from rural Perak (post-decom) to Kedah/Pulau Pinang corridor for 5G DNB densification. Cellcom counter-filing (lodged May-22) claims overlapping economic claim on adjacent block — disputed interpretation of 2023 spectrum-auction clause 4.7(c). If MCMC defers ruling >60 days, RM 12M Kedah densification capex slips into FY2026 H2, impacting 5G subscriber acquisition runway (forecast -41k subs).", "evidence": ["Deferred FY2026 capex exposure: RM 12M (Kedah/Pulau Pinang 5G DNB densification)", "MCMC commission hearing: May-29 (T-4 days)", "Disputed clause: 2023 spectrum-auction clause 4.7(c) — adjacent-block economic-interest carve-out", "Cellcom counter-filing status: filed + hearing brief circulated", "5G subscriber-acquisition runway impact if 60+ day deferral: -41k subs (forecast)"], "actions": ["Escalate to CEO + Group Legal within 24h for ministerial-level engagement strategy", "Prepare clause 4.7(c) interpretation memo and DNB-rollout intent linkage brief by May-26", "Schedule pre-hearing technical briefing with MCMC spectrum division May-27"], "risk": "MCMC ruling-deferral probability ~38% (given disputed interpretation); RM 12M capex slips to FY2026 H2. Adverse ruling probability ~14% — would require alternative spectrum strategy (2.6GHz fallback at +RM 4.8M capex differential). Inter-operator escalation risk: public dispute reputational impact moderate; mitigated by industry-pact framing (DNB national 5G mission).", "confidence": 0.87, "signals": ["MCMC hearing schedule + days-to-hearing", "Cellcom counter-filing status", "Disputed clause interpretation (legal)", "5G DNB rollout commitment vs deferred capex", "Alternative spectrum fallback (2.6GHz capex delta)"]}, {"agent": "Cluster Agent", "headline": "Decouple Perak decom (D3) from 700MHz re-farm — decom merits stand on rural-savings", "commentary": "Cluster Agent: spectrum-re-farm value is geographically interlocked with Perak decommission Decision 3. If MCMC delays, Perak decom can proceed but 700MHz block sits dormant — opportunity cost RM 0.17M/month. Recommend escalation to CEO + Group Legal for ministerial-level engagement; prepare counter-arguments around clause 4.7(c) intent + national 5G DNB rollout obligations.", "evidence": ["Perak decom savings RM 9.6M annualised independent of re-farm timing", "Dormant-spectrum opportunity cost if re-farm slips: RM 0.17M/month", "Group Legal clause-interpretation memo: drafting in progress, target May-26", "CEO pre-brief slot: May-27 09:00 (held)", "Industry-pact framing precedent: 2024 DNB joint spectrum-pool agreement"], "actions": ["Brief CEO + Group Legal on decoupled strategy May-26", "Prepare contingency for 90-day re-farm slip with quantified opportunity-cost trajectory", "Coordinate with peer telcos on industry-pact framing for MCMC submission"], "risk": "Reputational risk in public dispute with peer operator ~22%; mitigated by industry-pact framing. Internal misalignment risk on decoupling strategy ~12% — CEO brief mitigates. MCMC procedural risk: hearing-day surprise filing by Cellcom ~16% probability — Group Legal to monitor docket daily.", "confidence": 0.86, "signals": ["Perak decom-readiness (D3 progress)", "Group Legal memo readiness", "CEO + ministerial engagement schedule", "Industry-pact framing alignment with peer telcos", "MCMC docket daily watch"]}], "signal_trend": {"name": "Deferred 700MHz re-farm capex exposure (RM M, FY2026)", "dates": ["2026-05-18", "2026-05-19", "2026-05-20", "2026-05-21", "2026-05-22", "2026-05-23", "2026-05-24"], "values": [4.2, 5.8, 7.4, 9.0, 10.2, 11.1, 12.0], "threshold": 6.0, "annotation": "Deferred 700MHz re-farm capex RM 12M — MCMC hearing May-29, 4 days away. Cellcom counter-filing escalates."}}