Reroute Selangor outbound through Bukit Raja Friday

Auto-generated from NRSA, VFPA agents based on the prior 24-hour signal window.


Add 38 driver shifts Penang ahead of 11.11 sale

Auto-generated from VFPA, DWFA agents based on the prior 24-hour signal window.


Close 2 Pahang hubs, consolidate into Kuantan

Auto-generated from HPPA, NRSA agents based on the prior 24-hour signal window.


Auto-generated from FAEA agents based on the prior 24-hour signal window.


Escalate: cold-chain truck failures trending at Klang hub

Auto-generated from FAEA, HPPA agents based on the prior 24-hour signal window.


Reroute Selangor outbound through Bukit Raja hub Friday

Volume Agent forecast Selangor outbound at 16,700 for Fri (+17% vs 4-week mean), early Shopee 11.11 pre-warm signals tracking but no PLUS closure flagged yet. Routing Agent recommends escalation to Chief of Staff for early scenario planning while keeping the 24h decision window open.

Selangor outbound 16,700 Fri — diversion not yet triggered, scenario primed

Early-window Selangor outbound forecast (16,700) sits above HUB-04's certified cap (14,200) but below the level that historically forces a Bukit Raja diversion (≥ 17,500). The decision is live but not yet actionable — Routing Agent recommends keeping the diversion playbook in standby and re-evaluating with Volume Agent Thu 06:00.

Selangor outbound forecast Fri: 16,700 parcels (Volume Agent nightly)

HUB-04 certified outbound cap: 14,200 parcels/day

Historical diversion trigger threshold: ≥ 17,500 (Mar/Jun/Sep 2025 cohort)

HUB-07 Bukit Raja spare outbound Fri: 6,400 slots (uncommitted)

Keep Bukit Raja diversion playbook in standby — do not pre-stage trucks yet

Re-evaluate Thu 06:00 with Volume Agent's updated forecast

Brief Chief of Staff on the diversion scenario for the 18:00 huddle

If Shopee 11.11 pre-warm voucher drop is confirmed Wed evening (40% probability), forecast moves to 18,200+ Fri and triggers the diversion next day. Cost of delaying activation by 24h: 0 (lead time of 8h from HUB-04 to HUB-07 still fits Fri morning window).

Pre-event window — outbound +17% vs 4w mean, voucher drop unconfirmed

Volume Agent's 14:00 nightly forecast puts Selangor outbound at 16,700 for Fri — a 17% lift over the trailing 4-week mean but well within historical pre-event variability. Shopee 11.11 voucher drop unconfirmed; Lazada Birthday sale-day confirmed (typical +24% lift). Forecast will tighten by Thu 06:00.

Selangor outbound trailing-4-week mean: 14,250 parcels/day

Volume Agent forecast Fri: 16,700 parcels (95% CI 15,400–18,100)

Shopee 11.11 voucher drop: unconfirmed (probability 40%)

Re-run forecast every 6h until Thu 06:00 lock

Track voucher-drop confirmation via SP-MY-PIC channel

Notify Routing Agent if forecast crosses 17,500 (diversion trigger)

Forecast standard deviation widens through the pre-warm window. If voucher drop confirms early, forecast jumps 1,500–2,000 parcels overnight — 38% probability per the trailing 8-event cohort.

volume-agent-nightly-forecast-fri trailing-4w-selangor-outbound shopee-voucher-drop-prob lazada-birthday-sale-day

Klang outbound forecast vs certified cap (parcels/day)

Forecast crossed the certified cap on day 4 — currently 16,700 vs 14,200, below the historical diversion-trigger floor of 17,500.


Add 38 driver shifts in Penang ahead of Shopee 11.11 sale

Penang last-mile forecast at 25,800 (+18% vs 4w mean) shows the Shopee 11.11 pre-warm signal starting to bite. Driver Agent has 38 vetted-bench drivers ready but recommends escalation — the decision lock-in window is Wed 18:00 to align with the SP-MY voucher-drop confirmation.

Penang forecast 25,800 (+18%) — pre-warm signal building, voucher drop unconfirmed

Penang weekend forecast at 25,800 sits above the trailing-4-week mean (21,800) but below the historical reinforcement-trigger floor (≥ 26,500). Volume Agent recommends escalation rather than approval until Shopee voucher drop confirmation lands.

Penang last-mile forecast Fri–Sun: 25,800 parcels

Historical reinforcement-trigger floor: ≥ 26,500

Shopee voucher drop confirmation: pending (probability 55%)

Re-run forecast every 6h to Wed 18:00 lock

Track SP-MY-PIC channel for voucher-drop confirmation

Hold the 38 shift-add in standby for Driver Agent

If voucher drop confirms Wed evening, forecast jumps to 28,000+ and triggers reinforcement next day — probability 55% per cohort.

penang-lastmile-forecast-fri-sun trailing-4w-penang reinforcement-trigger-floor shopee-voucher-drop-prob

38 vetted-bench primed — DOSH bind moves out to Sun 06:00 at current forecast

At the current 25,800 forecast, DOSH 10h continuous-driving cap binds on 12 drivers by Sun 06:00 — still well into the weekend but recoverable with the 38-bench add. Driver Agent recommends holding activation until forecast lock.

Roster-without-add cap-bind: 12 drivers at Sun 06:00

Lead-time to activate: 4h (telematics handover + lane card refresh)

Hold 38-bench activation pending forecast lock Wed 18:00

Pre-warn 38 drivers — shift may activate Thu 06:00

Keep 12-driver contingent-bench on 4h standby

If forecast holds at 25,800 (~30% probability), cap-bind is recoverable with a 20-shift partial add. Activating all 38 unnecessarily costs RM 56k in standby premium.

Penang last-mile demand vs effective driver capacity (parcels)

Demand crossed effective-fleet ceiling on day 5 — currently 25,800, just above the 24,800 ceiling.


Close 2 Pahang hubs · consolidate into Kuantan flagship

Cohort scoring holds HUB-21 and HUB-23 at percentile 6–7 across the 14-week window. Hub Agent recommends escalation to confirm B2B client contract review schedule before the closure-notice clock starts. Routing model is stable; CapEx feasibility cleared.

Closure case stable — escalate to confirm B2B contract review schedule

Cohort percentile for HUB-21 Mentakab and HUB-23 Raub continues at 6 and 7 respectively over the 14-week window — closure threshold breached. CapEx feasibility at HUB-22 Kuantan cleared. The remaining open item is the B2B cold-chain client contract review (24 clients at HUB-21, 8 at HUB-23). Hub Agent recommends escalation to set the review schedule.

14-week trailing percentile: HUB-21 Mentakab 6, HUB-23 Raub 7

HUB-21 daily volume: 480 parcels/day; HUB-23 daily volume: 320 parcels/day

B2B cold-chain client base: 24 at HUB-21, 8 at HUB-23

CapEx feasibility at HUB-22: passed (RM 480k for 2 sorting lines, 8-week lead-time)

Escalate to Chief of Staff to set the B2B contract review schedule (14d window)

Hold closure-notice issuance pending review outcome

Brief Procurement on the BrandFresh-MY, ColdLogix-MY, EastCoastFreez profile clients

Two of the 24 B2B clients have 2h SLA cut-offs that the +0.6h MTM would breach — contract renegotiation is required ahead of closure-notice. ~12% probability of churn if renegotiation fails on 2.

Consolidation routing model passes — +0.6h MTM, no SLA reroute, coverage preserved

Routing Agent has re-validated the consolidation model with current 14-week volume data. Lane impact +0.6h MTM, no outbound change, radius-25km coverage preserved. The model is robust to the 24 B2B clients at HUB-21 — 22 fit the new cut-off, 2 need renegotiation.

HUB-22 Kuantan post-CapEx capacity: 14,200 parcels/day

Consolidated post-close volume: 12,200 parcels/day (86%)

B2B 2h-cut-off fit: 22 of 24 fit, 2 need renegotiation

Hold consolidation model live; refresh weekly with cohort scoring

Pre-brief Procurement on the 2 cut-off-bind clients

Lock CapEx feasibility documentation for Hub Agent + CEO huddle

Modelled lift holds at +RM 6.1M assuming 22 of 24 B2B clients fit. If 4+ fall out, lift drops to +RM 5.4M annualised — still a clear approve.

HUB-21 Mentakab + HUB-23 Raub cohort percentile (14-week trailing)

Closure floor breached every week — cohort holds at percentile 6–7.


Pre-charge EV fleet at 4 hubs 22:00–04:00 off-peak TNB

Fleet Agent has the ToU arbitrage model ready but recommends defer pending OCPP API patch validation in staging environment. The savings are not time-sensitive (no peak-event window dependency). Re-evaluate once patch passes integration test.

Model ready — defer pending OCPP API patch validation, not time-sensitive

Fleet Agent has the TNB ToU arbitrage model production-ready for the 218-vehicle EV fleet, but the OCPP API patch is in integration test (staging validation pending Tue 18:00). The decision is not time-sensitive — it's a recurring monthly savings, not a peak-event response. Defer by 24h to clear the patch.

EV fleet count: 218 vehicles across 4 hubs

OCPP API patch status: staging validation pending (Tue 18:00 ETA)

Charger-capacity verification: in progress (Wed 14:00 ETA)

Defer decision by 24h — reassess Thu 06:00 once OCPP patch validates

Continue charger-capacity verification in parallel

Pre-stage the 4 high-cycle-count exception list

Cost of defer: 1 day x RM 8k savings forgone = RM 8k. Acceptable trade-off against rollout-failure risk on an un-validated patch.

Monthly EV charging cost — current schedule vs off-peak (RM '000)

Current cost holds at RM 444k/month; off-peak target RM 202k — decision deferred 24h pending OCPP patch.


Escalate: cold-chain truck failures at Klang hub trending up

Fleet Agent telematics shows 3 cold-chain trucks at HUB-04 trending refrigerant leak above the trailing-90d baseline. Pressures still well below the JPJ threshold but the trend is consistent with the early-warning playbook. Recommend escalation to schedule Puspakom workshop slot and pre-order R-404a refrigerant.

3 trucks trending refrigerant leak above 90d baseline — early-warning playbook

Telematics across the 38 cold-chain trucks at HUB-04 has flagged 3 trucks (ECN-447, 552, 619) with R-404a pressure decay rates 1.8–2.2x the trailing-90d baseline. Absolute values (1.1–1.3 ppm) sit well below the JPJ threshold (2.5) but the early-warning playbook triggers at >1.5x baseline.

3 cold-chain trucks trending leak: ECN-447 (1.3 ppm), 552 (1.2), 619 (1.1)

Trailing-90d baseline decay: 0.18 ppm/24h; current 3-truck mean: 0.34 ppm/24h (1.9x)

JPJ failure threshold: 2.5 ppm — currently 5+ days to breach at present rate

Early-warning playbook trigger: >1.5x baseline decay

Puspakom workshop slot lead-time: 7d standard, 48h escalated

Escalate to Chief of Staff for early-warning playbook activation

Pre-order R-404a refrigerant top-up kit (RM 14k/truck × 3 = RM 42k)

Schedule Puspakom workshop slot for next week (standard lead-time fits the curve)

If decay rate trends higher (>0.45 ppm/24h — ~25% probability per the trailing-30d trend), additional trucks join the affected list. Re-evaluate daily.

telematics-refrigerant-leak-trend baseline-decay-90d jpj-failure-threshold puspakom-workshop-slot early-warning-playbook

Cold-chain exposure not yet imminent — pre-brief Procurement on R-404a + Puspakom workflow

Hub Agent confirms cold-chain Saturday throughput at HUB-04 remains 5,400 parcels with no current operational impact. The 3 trucks trending leak are still below the threshold; spare-truck pull from HUB-07 is not yet required. Pre-brief Procurement on the R-404a + Puspakom workflow to compress lead-time if the trend accelerates.

HUB-04 Sat cold-chain throughput: 5,400 parcels (no impact yet)

Days-to-JPJ-threshold: 5+ at current trend

Spare cold-chain trucks at HUB-07: 6 available (no pull yet)

Pre-brief Procurement on R-404a refrigerant order + Puspakom workshop workflow

Hold spare-truck pull from HUB-07 (not yet activated)

Re-evaluate daily with Fleet Agent telematics

Trend acceleration risk: ~25% probability the 3 trucks become 5+ within 48h. Cost of pre-ordering refrigerant kit: RM 42k (recoverable if not consumed).

sat-coldchain-throughput affected-truck-count spare-fleet-hub-07 trend-acceleration-risk

HUB-04 cold-chain refrigerant leak ppm (3-truck average)

3-truck average leak ppm trending up but still well below the JPJ threshold — early-warning playbook activated.


Volume Agent forecast Selangor outbound climbed to 18,200 for Fri (vs cap 14,200). PLUS Berhad has not yet confirmed the Sg Buloh–Rawang resurfacing window but the PLUS-PIC SMS thread shows a 65% probability for Thu–Fri overnight. Routing Agent recommends escalation to lock the Bukit Raja diversion playbook one day ahead of decision lock-in.

PLUS closure 65% likely Thu–Fri — lock the Bukit Raja diversion playbook 24h ahead

PLUS-PIC SMS thread (operator chat with PLUS Berhad ops) at 11:40 shows resurfacing contractor mobilising kit at Plaza Sg Buloh; bulletin expected within 24h. Routing Agent has primed the diversion playbook — HUB-07 Bukit Raja has 6,400 spare outbound slots Fri — but the truck pre-positioning order needs to be issued by Thu 06:00 at the latest to land 26 trunk-line vehicles before the closure window.

PLUS-PIC SMS thread 11:40 — contractor mobilisation at Plaza Sg Buloh (probability 65%)

HUB-07 Bukit Raja spare outbound Fri: 6,400 slots

Trunk-line truck repositioning lead-time: 8h from HUB-04 to HUB-07

Mar-2026 Genting-Sempah diversion benchmark: 5,200 parcels, 0 SLA breaches, +RM 0.9M saved

Pre-stage diversion order in TMS — lock Bukit Raja diversion by Thu 06:00 once PLUS bulletin issued

Hold 26 trunk-line trucks on standby at HUB-04 — no commercial loads scheduled Thu evening

Brief 142 B2B distribution clients in EDI standby — disclosure draft ready

If PLUS confirms a wider closure (8% probability per PLUS-PIC thread) extending into Sat 06:00, the diversion needs to absorb two days of volume — Bukit Raja capacity holds Fri but Sat outbound would require additional staging through HUB-09 Seremban.

Shopee 11.11 pre-warm building — Selangor outbound forecast 18,200 Fri (+28% vs 4w mean)

Volume Agent 14:00 nightly forecast climbed from 17,400 yesterday to 18,200 today as the Shopee 11.11 pre-warm voucher drop confirmation tightened. Lazada Birthday adds +24% to the trailing baseline. Cold-chain volumes flat. The forecast still leaves a 4,000-parcel overflow vs HUB-04's certified cap — escalation rather than approval pending PLUS bulletin.

Shopee 11.11 pre-warm — voucher drop confirmed for Thu 00:00 (SP-MY-PIC channel 13:10)

Lazada Birthday sale-day Fri — cohort lift +24%

Volume Agent forecast trajectory: 14,600 → 15,800 → 17,200 → 18,200 over 4 days

Trailing 4-week mean Selangor outbound: 14,250 parcels/day

HUB-04 certified outbound cap: 14,200 parcels/day

Re-run forecast Thu 06:00 with overnight voucher claim rate

Lock the 18,200 forecast into the TMS and notify Routing + Hub by 17:00 Wed

Hold 800 reserve slots at HUB-07 unallocated for Pos Laju upside

Forecast volatility is high in pre-warm windows — if Shopee shifts the voucher drop by 12h (12% probability), the Fri overflow drops to 2,400 and HUB-04 absorbs without diversion. Cost of pre-staging trucks unnecessarily: RM 38k.

Forecast crossed the certified cap on day 4 — currently 18,200 vs 14,200 (overflow 4,000).


Penang last-mile forecast climbed to 28,100 Fri–Sun (+29% vs 4w mean) on the Shopee 11.11 pre-warm signal. Driver Agent confirms 38 vetted-bench drivers available; DOSH continuous-driving cap will bind by Sat 16:00 without reinforcement. Approve to lock the shift add 24h ahead of weekend.

Penang last-mile forecast 28,100 Fri–Sun (+29%) — pre-warm signal tightening

Volume Agent forecast climbed from 25,800 yesterday to 28,100 today as the Shopee 11.11 pre-warm voucher drop got tighter. The trailing-4-week mean for Penang is 21,800; the 28,100 forecast lands 29% above. Lazada Birthday sale-day Fri adds the structural +16% lift on top of pre-warm.

Penang last-mile forecast Fri–Sun: 28,100 parcels (HUB-12 + HUB-13)

Yesterday’s forecast: 25,800 (+9% day-over-day)

Shopee 11.11 pre-warm voucher drop — confirmation due Thu 00:00

Lazada Birthday sale-day Fri — +16% historical lift

Lock the 28,100 forecast into the TMS and trigger driver-shift add

Re-run Thu 06:00 with overnight voucher claim rate

Notify cold-chain Hub Agent — no add required for cold-chain

Forecast tail risk: if Shopee pre-warm exceeds historical claim rates, weekend demand climbs to 30,000+ and the +38 shifts still cover — cap remains 24,800 effective.

38 vetted-bench available — DOSH cap binds Sat 16:00 without reinforcement

Driver Agent confirms the 38-driver bench is intact and within DOSH compliance. The current roster of 142 active drivers would hit the DOSH 10h continuous-driving cap on 18 drivers by Sat 16:00 (2h later than the peak scenario). Adding the 38 shifts closes the gap and brings effective fleet to 162 through Sat–Sun.

Vetted-bench Penang: 38 drivers (24 last-mile + 14 trunk-line)

Roster-without-add Sat cap-bind: 18 drivers at 16:00

Roster-with-add effective fleet: 162 (was 142)

Confirm 38-driver activation order for Fri 06:00

Hold 12-driver contingent-bench on 4h standby

Issue telematics handover brief 18:00 Thu

If 4+ of the 38 decline the shift (probability ~8%), fall back to the 12-driver contingent. Cost: RM 11k overtime premium per shift swap.

Demand crossed effective-fleet capacity (24,800) on day 4 — now 28,100, 13% above ceiling.


Cohort scoring stable at percentile 5–6 for HUB-21 and HUB-23 over 14 weeks. Hub Agent recommends escalation to CEO for closure-notice authorisation; one B2B cold-chain client (BrandFresh-MY) has flagged preliminary objection to the +0.6h MTM impact and needs contract renegotiation before closure-notice issues.

Cohort floor confirmed — escalate for closure-notice authorisation, BrandFresh-MY renegotiation pending

Pahang cohort percentile holds at 5–6 for HUB-21 Mentakab + HUB-23 Raub over 14 weeks; closure threshold breached. The blocker is BrandFresh-MY — a B2B cold-chain client with a 2h SLA at HUB-21 — has raised preliminary objection to the +0.6h MTM. Procurement needs 14 days to renegotiate the cut-off window before closure-notice goes out.

14-week trailing percentile: HUB-21 Mentakab 5, HUB-23 Raub 5

HUB-21 daily volume: 480 parcels/day; HUB-23 daily volume: 320 parcels/day

BrandFresh-MY preliminary objection raised 09:40 today — 14-day renegotiation window required

Modelled annualised lift: +RM 6.1M (subject to renegotiation outcome)

Escalate to CEO for closure-notice authorisation (Thu 09:00 huddle)

Procurement: open renegotiation with BrandFresh-MY by Mon 14:00

Hold closure-notice issuance pending CEO approval + BrandFresh outcome

If BrandFresh-MY refuses renegotiation (estimated 25% probability), consolidation P&L drops by RM 480k/year (volume migrates to a Kuantan competitor). If they accept (most likely), modelled lift holds at +RM 6.1M.

Routing model holds — +0.6h MTM, 86% utilisation at HUB-22 Kuantan post-consolidation

Routing Agent confirms the consolidation model is robust. Lane impact unchanged from yesterday's analysis: +0.6h MTM on inbound, no outbound impact, radius-25km coverage preserved. The BrandFresh-MY objection sits inside the modelled risk envelope — a 2h cut-off renegotiation can be accommodated by staging an evening trunk-line run.

HUB-22 Kuantan post-consolidation utilisation: 86%

Mentakab–Kuantan inbound MTM impact: +0.6h

BrandFresh-MY 2h cut-off accommodation: evening trunk-line stage (Mar-2025 playbook)

Hold CapEx work-order pending CEO approval

Prepare evening trunk-line stage option for BrandFresh-MY (procurement to brief Monday)

Lock the 90-day TMS reroute schedule pending closure-notice issuance

If BrandFresh accepts the evening stage, model holds. If they reject, lane recovery via HUB-09 Seremban adds 1.2h MTM and a sleeper-stop cost — RM 280k/yr.

Closure floor breached every week — cohort stable at percentile 5 for HUB-21 and HUB-23.


Fleet Agent re-confirms the TNB ToU arbitrage model for the 218-vehicle EV fleet. Verification on charger capacity passed; OCPP API rollout cleared. Approval ahead of 11.11 peak window locks the RM 240k/month savings starting Jun.

Verification cleared — 24 DC fast-charge stations support 218-vehicle off-peak window

Fleet Agent has completed the charger-capacity verification across the 4 hubs. 24 DC fast-charge stations (180kW each) deliver 25.9 MWh in the 6h off-peak window — well above the 38.4 MWh daily demand because vehicles return on staggered schedules. OCPP API patch validated in staging; rollout-ready. RM 240k/month savings hold.

DC fast-charge stations: 24 (HUB-04: 8, HUB-07: 6, HUB-12: 5, HUB-25: 5)

Station capacity: 180 kW × 6h × 24 stations = 25.9 MWh per off-peak window

Daily EV demand: 38.4 MWh (staggered across multiple windows)

OCPP API patch: validated in staging Tue 18:00

Issue OCPP rollout order for Thu 02:00 (low-traffic window)

Schedule the 4 high-cycle-count exceptions for L2 trickle charging

Notify Driver Agent of revised vehicle-availability schedule

If OCPP rollout fails midway (5% probability), fallback is manual schedule update via fleet console — lead-time 12h, no service impact.

dc-fast-charge-stations station-capacity ocpp-staging-validation modelled-savings-240k

Current charging cost stable around RM 442–450k/month; off-peak floor at RM 202k.


Fleet Agent telematics shows 5 of 38 cold-chain trucks at HUB-04 trending refrigerant leak; 2 already at 1.7 ppm. Hub Agent confirms Saturday cold-chain exposure RM 3.2M. Recommend escalation to set up emergency Puspakom slot + brief BrandFresh-MY, ColdLogix-MY, EastCoastFreez ahead of Friday lock-in.

5 trucks now trending leak — 2 at 1.7 ppm, 4 days to JPJ threshold

Telematics expanded the affected truck list from 3 yesterday to 5 today (ECN-447, 552, 619, 720, 783). ECN-447 and 552 are at 1.7 ppm — 4 days to JPJ failure threshold at the current decay rate. Fleet Agent recommends escalation now to secure Puspakom emergency-inspection slots (typical wait 7d, escalated wait 48h).

Puspakom emergency-slot wait time: 48h with CEO authorisation

Spare cold-chain trucks at HUB-07: 6 available

Escalate to Chief of Staff to secure Puspakom emergency-inspection slot

Hold spare-fleet pull from HUB-07 in standby — activate Thu if 2 trucks hit 2.0 ppm

Order R-404a refrigerant top-up kit for the 4 trucks above 1.3 ppm

If decay rate accelerates (+0.5 ppm/24h vs current +0.4 — ~20% probability per the trailing-30d trend), threshold breach pulls forward 12h. Sat exposure unchanged at RM 3.2M.

telematics-refrigerant-leak-trend r404a-decay-rate jpj-failure-threshold puspakom-emergency-slot

Sat cold-chain exposure RM 3.2M holds — pre-brief BrandFresh, ColdLogix, EastCoastFreez

Hub Agent re-validated the Saturday exposure: 5,400 parcels of cold-chain throughput, RM 3.2M downside on a >4-truck failure. Recommend pre-briefing the 3 anchor B2B clients (BrandFresh-MY, ColdLogix-MY, EastCoastFreez) before Friday's decision lock to give them 48h to flex their own contingency.

Sat cold-chain throughput: 5,400 parcels

B2B anchor clients: BrandFresh-MY, ColdLogix-MY, EastCoastFreez

Cold-chain insurance pre-notification deadline: 48h before incident

Schedule pre-brief call with 3 anchor clients Thu 09:00

Hold spare-truck pull from HUB-07 in standby

Prep insurance pre-notification (Allianz policy LGT-2026-CC-1147)

If ColdLogix-MY (vaccine batch) chooses to invoke their backup carrier early (~15% probability), they remove RM 0.9M of throughput from HUB-04 — reduces our exposure but signals B2B confidence risk.

sat-coldchain-throughput b2b-anchor-clients cold-chain-insurance coldlogix-backup-carrier-risk

HUB-04 cold-chain refrigerant leak ppm (5-truck average)

5-truck average leak ppm climbed from 0.6 to 1.5 over the window — projecting to breach threshold within 4 days.


PLUS Berhad has confirmed PLUS-North closure Plaza Sg Buloh–Rawang 22:00 Thu–04:00 Fri for emergency bridge resurfacing. Selangor outbound forecast Fri 19,800 parcels (Shopee 11.11 pre-warm + Lazada Birthday + Pos Laju surge) vs Klang hub outbound capacity 14,200. Routing Agent has modelled Bukit Raja diversion saving RM 1.2M in SLA penalties and protecting 5,800 next-day-delivery parcels.

Klang outbound 19,800 vs cap 14,200 Fri — Bukit Raja diversion absorbs 5,800 parcels with 0.4h MTM penalty

PLUS Berhad bulletin (issued 14:20 today) confirms PLUS-North closure Plaza Sg Buloh–Rawang 22:00 Thu through 04:00 Fri. Klang Distribution Centre (HUB-04 Pulau Indah) outbound is forecast 19,800 parcels Fri vs daily certified capacity 14,200 — a 5,600 parcel overflow before the closure even bites. Bukit Raja (HUB-07) has 6,400 spare outbound slots Fri and a 0.4h MTM penalty per parcel on the Selangor–Pahang lane. Routing Agent has staged the diversion playbook used in Mar-2026 (Genting-Sempah landslip): same lane mix, same SLA target, +0.4h MTM, zero late-delivery breach.

PLUS Berhad bulletin PB-2026-0524-A: PLUS-North closure Plaza Sg Buloh–Rawang 22:00 Thu–04:00 Fri

HUB-04 Klang outbound forecast Fri: 19,800 parcels (Volume Agent 14:00 nightly model)

HUB-04 certified daily outbound cap: 14,200 parcels (APAD operating licence APAD-LIC-22041)

HUB-07 Bukit Raja spare outbound Fri: 6,400 slots; Selangor–Pahang lane +0.4h MTM

Mar-2026 Genting-Sempah landslip diversion benchmark: 5,200 parcels rerouted, 0 SLA breaches, +RM 0.9M saved

Issue diversion order Fri 04:00 — 5,800 parcels Selangor outbound from HUB-04 to HUB-07 Bukit Raja

Pre-position 26 trunk-line trucks at HUB-07 by Thu 22:00 (avoids the PLUS closure window entirely)

Notify 142 B2B distribution clients via EDI 18:00 Thu — +0.4h MTM disclosure

If PLUS-North closure extends past 04:00 Fri (estimated 12% probability per PLUS-PIC SMS thread), Bukit Raja absorbs the morning peak too — modelled spillover risk +RM 280k in late-delivery penalties and a 2-truck queue at HUB-07's gate-7 dock.

Shopee 11.11 pre-warm + Lazada Birthday stack — Selangor outbound +39% Fri vs trailing-4-week mean

Two e-commerce events stack on the same Friday: Shopee 11.11 pre-warm (vouchers live Thu 00:00) and Lazada Birthday (sale-day Fri). Volume Agent's 14:00 nightly forecast puts Selangor outbound at 19,800 parcels vs the trailing-4-week mean of 14,250 (+39%). Pos Laju peak-event windows historically add 6–9% on top, not in the baseline. Cold-chain demand is flat (cold trucks unaffected). Bukit Raja diversion is the only option that preserves HUB-04's certified ceiling.

Shopee 11.11 pre-warm voucher drop: Thu 00:00 (confirmed via SP-MY-PIC channel)

Lazada Birthday sale-day: Fri — historical lift +24% Selangor outbound (cohort: last 3 events)

Selangor outbound trailing-4-week mean: 14,250 parcels/day, σ 1,180

Volume Agent 14:00 nightly forecast: 19,800 parcels Fri (95% CI 18,400–21,200)

Pos Laju peak-event historical add-on: +6–9% (not in baseline)

Lock the 19,800 forecast and notify Routing Agent + Hub Agent by 16:00 Wed

Flag Pos Laju add-on as upside risk — keep 800 reserve slots at HUB-07 unallocated

Re-run forecast Thu 06:00 with overnight Shopee voucher claim rate

Forecast is sensitive to Shopee voucher claim rate — if claim < 65% of issued (20% probability per trailing 8-event cohort), outbound lands at 17,200 and the diversion holds with comfort. If claim > 90% (15% probability), outbound peaks at 21,500 and Bukit Raja overflows by ~1,300 — backup lane via HUB-09 Seremban needs to be primed.

Forecast breached the certified outbound cap on day 4 of the 7-day window — value now 19,800 vs 14,200.


Volume Agent forecasts Penang last-mile demand at 31,400 parcels Fri–Sun (+44% vs 4w mean) on the back of Shopee 11.11 pre-warm + Lazada Birthday stack. Driver Agent shows current Penang roster runs into the DOSH 10-hour continuous-driving cap on 22 drivers by Sat 14:00 without reinforcement. Adding 38 vetted-bench shifts (24 last-mile + 14 trunk-line) closes the gap and protects RM 980k of SLA-bonus revenue.

Penang last-mile demand 31,400 Fri–Sun (+44% vs 4w mean) — current roster underwater Sat 14:00

Volume Agent's 14:00 nightly forecast for Penang (HUB-12 Bayan Lepas + HUB-13 Butterworth) puts weekend last-mile demand at 31,400 parcels Fri–Sun vs trailing-4-week mean 21,800 (+44%). The Shopee 11.11 pre-warm voucher drop (confirmed Thu 00:00) explains 28pp; Lazada Birthday adds 16pp. Cold-chain demand flat. At current roster of 142 active drivers, the Sat 14:00 DOSH driving-hours cap kicks in on 22 drivers — effective fleet drops to 120 mid-Sat.

Penang last-mile demand forecast Fri–Sun: 31,400 parcels (HUB-12 + HUB-13)

Trailing-4-week mean: 21,800 parcels, σ 2,100

Shopee 11.11 pre-warm Thu 00:00 — voucher drop confirmed (SP-MY-PIC channel)

Lazada Birthday sale-day Fri — cohort lift +16pp on Penang corridor

Driver Agent roster check: 22 drivers hit DOSH 10h cap by Sat 14:00 — effective fleet 120 mid-Sat

Confirm 31,400 forecast with Driver Agent + Hub Agent by 16:00

Pre-allocate the 38 shifts to the highest-density Penang last-mile zones

Lock cold-chain capacity at the current baseline (no shift add-on needed)

Forecast tail risk: if Shopee voucher claim rate exceeds 90% (15% probability), weekend demand lands at 33,800 and even +38 shifts leaves a 6% capacity gap — contingency is a 12-shift second-tier reserve from the Kedah bench.

DOSH 10h cap binds on 22 drivers Sat 14:00 — 38 vetted-bench shifts close the gap

Driver Agent has 38 vetted-bench drivers available across the Penang corridor (24 last-mile B-licence, 14 trunk-line GDL-A). Each is within JPJ-vehicle-inspection cycle, has no live DOSH continuous-driving infringement in trailing 30 days, and has the Penang lane card. Activating them Fri 06:00 closes the Sat 14:00 cap-bind and keeps the entire fleet within the DOSH 10h continuous-driving rule. Overtime envelope holds under Employment Act.

Vetted-bench Penang: 24 last-mile B-licence + 14 trunk-line GDL-A (38 total)

DOSH driving-hours compliance: 0 infringements trailing 30d for all 38

JPJ vehicle-inspection cycle: all 38 vehicles paired with current Puspakom cert

Employment Act OT envelope post-add: 42h / 64h cap (well within)

Activate 38 driver shifts Fri 06:00 (24 last-mile + 14 trunk-line) at HUB-12 Bayan Lepas + HUB-13 Butterworth

Issue Lalamove-style telematics handover briefing 18:00 Thu

Open the contingent-bench gate — 12 second-tier reserves on 4h standby

Driver-bench attrition risk: 2 of the 38 are flagged amber on the morale dashboard (extended consecutive shifts in the last 14d). Reassign to second-tier reserves if they decline — ~5% probability.

Demand crossed the effective-fleet capacity ceiling (24,800) on day 4 — now at 31,400 vs ceiling 24,800.


Hub Agent's catchment-adjusted cohort scoring puts HUB-21 Mentakab and HUB-23 Raub at percentile 6 and 5 respectively for 14 consecutive weeks. Both have lease maturity Q3-2026 (zero break-fee). Routing Agent confirms consolidation into HUB-22 Kuantan flagship preserves radius-25km East Coast coverage with a +0.6h MTM penalty on inbound lanes. Modelled +RM 6.1M annualised P&L.

HUB-21 Mentakab + HUB-23 Raub at cohort percentile 6/5 for 14 weeks — closure threshold breached

Catchment-adjusted cohort scoring confirms HUB-21 Mentakab (volume 480 parcels/day vs cohort mean 1,840) and HUB-23 Raub (volume 320 parcels/day vs mean 1,840) sit below the 10th percentile of the National 3PL hub network for 14 consecutive weeks. Catchment overlap with HUB-22 Kuantan flagship: 71% (Mentakab) and 64% (Raub). Closing them does not break radius-25km East Coast coverage; Kuantan absorbs both. Modelled P&L lift +RM 6.1M annualised (saved opex RM 5.2M, consolidation CapEx RM 480k one-off, +0.6h MTM cost RM 380k/yr).

14-week trailing percentile: HUB-21 Mentakab 9→8→7→6→6→6, HUB-23 Raub 8→7→6→5→5→5

HUB-21 Mentakab daily volume: 480 parcels/day (cohort mean 1,840)

HUB-23 Raub daily volume: 320 parcels/day (cohort mean 1,840)

Catchment overlap with HUB-22 Kuantan: 71% (Mentakab), 64% (Raub)

Lease maturity: HUB-21 (12-Aug-2026), HUB-23 (28-Sep-2026) — zero break-fee at maturity

Open closure diligence pack at HUB-21 Mentakab + HUB-23 Raub

Issue 90-day closure notice to both landlords

Open consolidation diligence pack at HUB-22 Kuantan flagship (CapEx RM 480k for 2 additional sorting lines)

Closure risk: 24 cold-chain B2B clients have contracted SLAs at HUB-21 with ≤ 2h cut-off windows. Kuantan absorption adds 0.6h MTM — 8 of 24 clients breach the 2h cut-off. Contract renegotiation playbook is ready; cost RM 220k in retention discounts (20% probability of churn at 4 of 24).

Kuantan flagship absorbs both — +0.6h MTM, radius-25km coverage preserved, no SLA reroute

Routing Agent has modelled consolidation into HUB-22 Kuantan flagship. Sorting capacity post-CapEx (2 additional sorting lines): 14,200 parcels/day (current 11,400). Combined post-close volume: 11,400 + 480 + 320 = 12,200 parcels/day (well within new cap). Network lane impact: +0.6h MTM on the Mentakab–Kuantan and Raub–Kuantan inbound lanes; no change on outbound. Radius-25km coverage preserved across the East Coast catchment.

HUB-22 Kuantan post-CapEx sorting capacity: 14,200 parcels/day (2 added lines, RM 480k CapEx)

Combined post-consolidation volume: 12,200 parcels/day (86% utilisation)

Radius-25km East Coast coverage: preserved (Kuantan radius 31km absorbs both former catchments)

Issue sorting-line CapEx work-order at HUB-22 (lead-time 8 weeks)

Re-route 142 active lanes via the TMS — schedule for go-live 90 days post-closure-notice

Brief 24 B2B cold-chain clients on the +0.6h MTM disclosure

Single-point failure: 2 sorting-line vendors have a Q3 lead-time risk — if either slips by 4 weeks (estimated 15% probability), consolidation activation pushes from 90d to 118d, costing RM 380k in carrying opex.

Bottom-decile closure floor breached every week of the 14-week window — both hubs at percentile 5–6.


Fleet Agent has finalised the TNB off-peak tariff arbitrage model for the 218-vehicle EV fleet at 4 hubs (HUB-04 Klang, HUB-07 Bukit Raja, HUB-12 Bayan Lepas, HUB-25 Cyberjaya). Off-peak rate RM 0.241/kWh vs peak RM 0.509/kWh. Pre-charging the full fleet 22:00–04:00 saves RM 240k/month at current utilisation.

TNB off-peak (22:00–04:00) RM 0.241/kWh vs peak RM 0.509/kWh — 218 EVs save RM 240k/month

Fleet Agent has modelled the TNB Time-of-Use (ToU) tariff against the 218-vehicle EV fleet across HUB-04, HUB-07, HUB-12, HUB-25. Daily charging demand: 38,400 kWh (mean 176 kWh/vehicle). Off-peak (22:00–04:00, 6h window) at RM 0.241/kWh vs current mixed-rate average of RM 0.388/kWh saves RM 0.147/kWh × 38,400 kWh × 30 = RM 169k/month at the energy line, plus RM 71k/month on the demand-charge avoidance (lower peak draw).

TNB off-peak rate 22:00–04:00: RM 0.241/kWh; peak rate: RM 0.509/kWh

Current mixed-rate average: RM 0.388/kWh

Monthly savings: energy RM 169k + demand-charge avoidance RM 71k = RM 240k

Roll out charge-schedule update across the 218-vehicle fleet via OCPP API (lead-time 4h)

Verify 4-hub charger DC fast-charge capacity (180kW × 24 stations) supports the 6h window

Notify Driver Agent of vehicle availability shift (vehicles ready by 04:30 not 06:00)

Risk: 4 of 218 vehicles have battery cycle counts >2,800 (manufacturer derate kicks in at 3,000). Fast-charge cycling may accelerate degradation — schedule to L2 trickle for those 4. Cost of exception RM 2.4k/month.

Current charging cost holds at RM 442k/month vs modelled off-peak floor RM 202k — monthly savings RM 240k.


Fleet Agent telematics shows 7 of 38 cold-chain trucks at HUB-04 Klang trending refrigerant leak >2.5 ppm (JPJ failure threshold) within 72h. Hub Agent confirms Saturday cold-chain throughput at HUB-04 is 5,400 parcels (BrandFresh-MY, ColdLogix-MY, EastCoastFreez). Failure at >4 of 7 trucks triggers RM 3.2M in spoilage and SLA penalties. Recommend CEO escalation for emergency Puspakom re-inspection + spare-fleet pull from HUB-07.

7 trucks trending refrigerant leak >2.5 ppm within 72h — JPJ failure threshold imminent

Telematics across the 38 cold-chain trucks at HUB-04 Klang flagged 7 trucks (ECN-447, 552, 619, 720, 783, 891, 944) with R-404a refrigerant pressure decay rates trending toward leak >2.5 ppm within 72h. Trucks ECN-447 and ECN-552 are already at 2.1 ppm — 8h to threshold. JPJ vehicle-inspection cycle gives a 14-day window before forced grounding. Fleet Agent recommends emergency Puspakom re-inspection + immediate spare-fleet pull from HUB-07.

JPJ failure threshold: 2.5 ppm — forced grounding

R-404a refrigerant pressure decay trend: +0.4 ppm/24h (avg of 7 trucks)

HUB-04 cold-chain truck count: 38 (7 affected = 18%)

Spare cold-chain trucks at HUB-07 Bukit Raja: 6 available (R-404a + R-134a units)

Escalate to CEO for emergency Puspakom re-inspection authorisation

Pull 6 spare cold-chain trucks from HUB-07 Bukit Raja to HUB-04 Klang by Fri 06:00

Pre-stage R-404a refrigerant top-up at 4 of 7 trucks (RM 14k each)

If >4 of 7 trucks fail Saturday, HUB-04 cold-chain throughput drops below 4,000 parcels/day vs Sat demand 5,400 — 1,400 parcels spoil (BrandFresh-MY frozen + ColdLogix vaccine batches). Modelled spoilage + SLA penalty: RM 3.2M. Probability at current trend: 62%.

Sat cold-chain demand 5,400 parcels — failure at >4 trucks triggers RM 3.2M spoilage exposure

Hub Agent confirms HUB-04 Klang's Saturday cold-chain throughput is 5,400 parcels (BrandFresh-MY frozen 2,800; ColdLogix-MY vaccine 1,200; EastCoastFreez 1,400). 38 cold-chain trucks at HUB-04 deliver 5,800 parcels/day at full operability; if >4 of 7 affected trucks fail, effective capacity drops to 3,800–4,000. Spoilage modelled at RM 1.9M frozen + RM 0.9M vaccine (temperature-excursion write-off) + RM 0.4M SLA penalty = RM 3.2M.

HUB-04 Sat cold-chain throughput: 5,400 parcels (BrandFresh 2,800 + ColdLogix 1,200 + EastCoastFreez 1,400)

Effective cold-chain capacity post-failure (4+ trucks down): 3,800–4,000 parcels

Spoilage modelled: RM 1.9M frozen + RM 0.9M vaccine + RM 0.4M SLA = RM 3.2M

Cold-chain insurance deductible: RM 250k (Allianz policy LGT-2026-CC-1147)

Vaccine batch temperature excursion threshold: 4 hours (ColdLogix-MY contract)

Pull 6 spare cold-chain trucks from HUB-07 Bukit Raja by Fri 06:00

Notify BrandFresh-MY, ColdLogix-MY, EastCoastFreez of contingency plan by 18:00 Wed

Lock cold-chain insurance pre-notification (Allianz policy LGT-2026-CC-1147) by Thu 12:00

If spare-truck pull from HUB-07 is delayed >12h (estimated 18% probability — PLUS-North closure risk), Klang cold-chain runs underwater Sat morning. Contingency: hire 3rd-party cold-chain trucks from ColdMove-MY at RM 18k/day premium.

HUB-04 cold-chain refrigerant leak ppm (7-truck average)

7-truck average refrigerant ppm trending +0.4 ppm/24h — projected to breach JPJ failure threshold (2.5) within 72h.